Facilities Management Administrator

CV Bay Ltd; England; On-site; GBP 28,000; Full time

Job summary

A facilities management company in Ipswich is seeking a Facilities Management Administrator to provide essential administrative support. The role includes managing purchase orders, coordinating engineers, and maintaining accurate records. Ideal candidates have experience in a similar role and strong skills in Microsoft Office. This full-time, permanent position offers a supportive team environment and opportunities for development.

Benefits

Progression opportunities

Supportive team environment

Ongoing training and development

Qualifications

• Previous experience in an administrative or coordination role, preferably in facilities management.
• Competence in Microsoft Office and customer portals.
• Excellent telephone manner and strong communication skills.

Responsibilities

• Raise and manage purchase orders for materials, equipment, and services.
• Create and issue quotations to clients.
• Be a key contact for incoming phone and email enquiries.

Skills

Administrative experience

Microsoft Office (Word, Excel)

Strong communication skills

Interpersonal skills

Ability to manage multiple tasks

Job description

Facilities Management Administrator
Full-Time, Permanent
Location: Ipswich
Salary: GBP28,000

We are excited to advertise a new opportunity for a Facilities Management Administrator to join our expanding team.
In this dynamic role, you ll work closely with our service delivery and engineering teams, taking a central role in supporting the scheduler by booking in engineers for planned and reactive maintenance, liaising with engineers and subcontractors, managing supplier orders, and ensuring a high standard of administrative support across all facilities-related operations.

Key Responsibilities

• Raise and manage purchase orders for materials, equipment, and services
• Create and issue quotations to clients
• Maintain accurate records across web-based portals and internal systems
• Book in site visits for engineers and subcontractors
• Act as a key point of contact for incoming phone and email enquiries
• Support the engineering team with logistical and administrative needs
• Monitor progress of works and assist with job completion documentation
• Use Microsoft Office (Word, Excel) to create and maintain reports and documentation
• Assist with general office duties to support smooth operations

About You: We are looking for a proactive and motivated individual who thrives in a fast-paced environment. You will have strong attention to detail, a methodical approach to your work, and a passion for providing outstanding customer service.

Essential Skills & Experience:

• Previous experience in an administrative or coordination role (facilities management or similar industry preferred)
• Competence in Microsoft Office (Word, Excel), email, internet, and customer portals
• Strong communication skills, both verbal and written
• Excellent telephone manner and interpersonal skills
• Ability to manage multiple tasks, prioritise workload, and meet deadlines under pressure
• Self-motivated with a team-oriented mindset

What We Offer:

• A full-time, permanent role with progression opportunities following a successful 6-month probation period
• A supportive team environment within a growing and specialised industry
• Ongoing training and development to build your skills and knowledge

This is an office-based role at our location in Ipswich.

Please apply now!