Facilities Management Administrator

CV Bay Ltd; Bucklesham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A facilities management company is seeking a Facilities Management Administrator based in Ipswich. This full-time, permanent role involves supporting service delivery teams, managing schedules for engineers, and ensuring administrative tasks are completed efficiently. Ideal candidates will have strong communication skills and experience in administration, particularly in facilities management. Join a supportive team with opportunities for growth.

Benefits

Progression opportunities

Ongoing training and development

Supportive team environment

Qualifications

• Previous experience in an administrative or coordination role.
• Competence in Microsoft Office (Word, Excel) and customer portals.
• Strong communication skills and excellent telephone manner.

Responsibilities

• Manage purchase orders for materials and services.
• Book site visits for engineers and subcontractors.
• Maintain accurate records across web-based portals.

Skills

Administrative coordination

Microsoft Office

Communication skills

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Facilities Management Administrator
Full-Time, Permanent
Location: Ipswich
Salary: £28,000

We are excited to advertise a new opportunity for a Facilities Management Administrator to join our expanding team.
In this dynamic role, you ll work closely with our service delivery and engineering teams, taking a central role in supporting the scheduler by booking in engineers for planned and reactive maintenance, liaising with engineers and subcontractors, managing supplier orders, and ensuring a high standard of administrative support across all facilities-related operations.

Key Responsibilities

• Raise and manage purchase orders for materials, equipment, and services
• Create and issue quotations to clients
• Maintain accurate records across web-based portals and internal systems
• Book in site visits for engineers and subcontractors
• Act as a key point of contact for incoming phone and email enquiries
• Support the engineering team with logistical and administrative needs
• Monitor progress of works and assist with job completion documentation
• Use Microsoft Office (Word, Excel) to create and maintain reports and documentation
• Assist with general office duties to support smooth operations

About You: We are looking for a proactive and motivated individual who thrives in a fast-paced environment. You will have strong attention to detail, a methodical approach to your work, and a passion for providing outstanding customer service.

Essential Skills & Experience:

• Previous experience in an administrative or coordination role (facilities management or similar industry preferred)
• Competence in Microsoft Office (Word, Excel), email, internet, and customer portals
• Strong communication skills, both verbal and written
• Excellent telephone manner and interpersonal skills
• Ability to manage multiple tasks, prioritise workload, and meet deadlines under pressure
• Self-motivated with a team-oriented mindset

What We Offer:

• A full-time, permanent role with progression opportunities following a successful 6-month probation period
• A supportive team environment within a growing and specialised industry
• Ongoing training and development to build your skills and knowledge

This is an office-based role at our location in Ipswich.

Please apply now!