Facilities Maintenance Assistant

ExtraCare Charitable Trust; High Wycombe; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

33 days leave (FTE)

Buy/sell holiday

Life insurance

Cycle-to-work

Attendance reward

On-site gym

Pension contribution

Blue Light Card discounts

Maternity/Paternity allowance

Job summary

The ExtraCare Charitable Trust is recruiting a Facilities Maintenance Assistant at Hughenden Gardens Village. The role covers preventative maintenance, reactive repairs, and general upkeep to keep the village safe and well maintained for residents and staff.

We seek a reliable, proactive maintenance professional with experience across building services and a commitment to health and safety. The role includes on-site duties, some out-of-hours cover, and a competitive benefits package.

Qualifications

• Experience in maintenance across building services.
• Knowledge of MS Word and Excel for logging requests.
• Strong communication and health and safety awareness.

Responsibilities

• Carry out planned preventive maintenance, reactive repairs, and statutory checks across the village.
• Perform health and safety inspections and daily operational checks.
• Ensure repairs are prioritised and completed to a high standard.

Skills

Carpentry

Plumbing

Communication

Empathy

Attention to detail

Punctuality

Reliability

Unsupervised work

Health & Safety

COSHH/IOSHH desirable

Tools

MS Word

MS Excel

Job description

The ExtraCare Charitable Trust are currently recruiting a Facilities MaintenanceAssistant at theirHughenden Gardens Village location.

This is a fantastic opportunity for an experienced and technically skilled maintenance professional to join a friendly, dedicated team within a modern retirement village environment.

As a Facilities Maintenance Assistant, you will support the day-to-day maintenance and smooth operation of the village, carrying out planned preventative maintenance (PPM), reactive repairs, and general fault-finding across building services and facilities systems. The role includes a wide range of maintenance duties including basic plumbing, electrical repairs, carpentry, painting and decorating, health and safety inspections, and general building upkeep to ensure the village remains safe, compliant, and well maintained for residents, visitors, and staff.

Working as part of a supportive and customer-focused environment, you will play a key role in maintaining high standards throughout the village while supporting ExtraCare’s mission of delivering “better lives for older people”.

This opportunity would suit a reliable, proactive, and hands-on maintenance professional who takes pride in delivering excellent service and creating a safe and welcoming community for residents.

Benefits include:

• 33 days annual leave (FTE) pro-rata for part-time
• Buy and sell holiday
• Free life insurance
• Cycle2work scheme
• Attendance reward
• Free use of on-site gym
• Up to 9% employer pension contribution (5% employee)
• Blue Light Card discounts
• Enhanced maternity & paternity allowance

Role Details:

• Role: Facilities MaintenanceAssistant
• Hours:37.5 hours per week (occasional out-of-hour cover required)
• Salary: £28,431 per annum
• Location: Hughenden Gardens Village, HP13 5GD

What will you do as our Facilities MaintenanceAssistant?

• Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village.
• Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures.
• Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard.
• Support the management of void properties, including water safety checks, flushing routines, and general repairs.
• Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship.
• Provide general handyman support to residents, including minor repairs and furniture assembly where required.
• Maintain accurate maintenance records, raise purchase orders, and report defects using company systems.
• Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints.
• Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment.
• Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.

Person Specification:

• Ideally, a facilities background in a multi-dwelling building.
• Skills in carpentry and plumbing.
• Flexible to support the village during emergency situations and outside of normal working hours as required on a rota basis.
• To take responsibility for the repairs and maintenance service with your team on-site.
• Have a working knowledge of MS Word and Excel to maintain a system for logging maintenance requests.
• Be reliable, punctual, and able to work unsupervised.
• Able to demonstrate strong communication skills including empathy.
• Excellent attention to detail.
• Committed to health and safety. COSHH or IOSHH desirable.

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Extracaredoes not participate in the current “UK Visa Sponsorship” scheme, andwould not be able to facilitate sponsorship

• Closing date: Friday, 11 September2026
• Proposed interview dates: W/C 14th September 2026

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserves the right to closethis advertisement early.