Facilities Executive

Content Guru; Bracknell; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Facilities Executive to ensure the effective management of its physical properties. This role, based in Bracknell, involves scheduling maintenance, liaising with contractors, and ensuring compliance with health and safety standards. The ideal candidate will possess strong organizational and interpersonal skills, along with a keen attention to detail. Join a forward-thinking company that values teamwork and quality, and contribute to enhancing customer engagement through innovative cloud communication solutions. If you thrive in a dynamic environment and are passionate about facilities management, this opportunity is perfect for you.

Qualifications

• Experience in a Facilities Administration role is essential.
• Strong written and verbal English skills are required.

Responsibilities

• Schedule building maintenance tasks and manage facilities-related appointments.
• Ensure legal and cost-effective waste management and recycling.

Skills

Facilities Administration

Contract Management

Interpersonal Skills

Organizational Skills

Attention to Detail

Time Management

Health and Safety Compliance

Education

Experience in Facilities Management

Job description

Content Guru Facilities Executive Job Description

Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.

From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide.

What We Are Looking For...

Due to our continued global expansion, we are seeking an experienced Facilities Executive to join our team in Bracknell, Berkshire. The Facilities Executive ensures the Company’s physical properties are maintained while managing costs effectively.

Location

This role is fully office-based at our head office in Bracknell, Berkshire. To be considered, you must be able to reliably commute to the office five days a week. Please note that due to the nature of the position, some flexibility for out-of-hours requirements may be necessary.

Key Responsibilities of the Role

Facilities

• Schedule building maintenance tasks and facilities-related appointments.
• Establish, review, and improve facilities policies, processes, and procedures for Radius Court.
• Liaise with companies, service providers, and contractors for building maintenance, cleaning, heating, electrical, and water treatment. Ensure work is performed to high standards and in accordance with SLAs, following up on deficiencies.
• Ensure legal, efficient, and cost-effective waste management and recycling.
• Obtain proper authorization for all activities, including from local authorities such as building control.

Contracts and Invoicing

• Arrange service and maintenance contracts.
• Source quotes for services and equipment.
• Raise Purchase Orders and verify invoicing accuracy.

Environment, Health, and Safety

• Ensure emergency provisions are adequate, including regular checks on equipment like emergency lighting, fire extinguishers, and wiring.
• Monitor and review environment, health, and safety activities.

Administration

• Provide reports and analysis as required.
• Manage facilities-related paperwork, logs, and records.
• Assist with other administrative tasks as needed.

About You

• Experience in a Facilities Administration role.
• Experience working with facilities-related contractors.
• Strong written and verbal English skills.
• Good interpersonal skills.
• Attention to detail.
• Organizational skills.
• Ability to prioritize and manage time effectively.

About the Company

Content Guru is Europe's largest privately owned provider of Contact Centre as a Service (CCaaS). We operate globally with offices in the UK, US, Netherlands, Germany, and Japan, powering major organizations across sectors like utilities, travel, finance, and government. Our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the NHS.

Our mission is to enhance global communication. Our omni-channel cloud contact centre solution, storm, enables interactions across social media, video, SMS, email, web, and emerging technologies like WebRTC. We integrate with numerous external systems, including AI and logistics, to deliver tomorrow’s customer experience.

We value teamwork, quality, and agility, which are reflected in our products and customer solutions. We are committed to inclusivity and diversity, fostering an environment where everyone can thrive.