Facilities Duty Supervisor

Argyle Community Trust; Plymouth; On-site; GBP 25,000; Full time

Job summary

A local community organization in Plymouth is seeking an enthusiastic Duty Supervisor to manage community facilities. Responsibilities include coordinating daily operations, leading staff to provide excellent service, and enhancing the visitor experience. The role offers a competitive salary of £24,150 per annum plus benefits, with a commitment to equality and safeguarding.

Qualifications

• Proven experience in managing staff or operations.
• Strong communication skills to interact with community members.
• Ability to coordinate multiple tasks and prioritize effectively.

Responsibilities

• Coordinate day-to-day operations of community facilities.
• Supervise and motivate a team to ensure quality service.
• Enhance visitor experience through effective management.

Skills

Team leadership

Customer service

Operational management

Job description

Location: Plymouth

Offices: Manadon Sports Hub, Central Park Hub, Sherford Playing Pitches, Brickfields Hub

Salary: £24,150 per annum plus benefits

Contract: Full-time Permanent

Hours: 40 hours per week, including evenings and weekends

Reports to: Facilities Operations Manager

Argyle Community Trust is looking to appoint an energetic and proactive individual to take on shift management responsibility of our community facilities. This role offers the opportunity to work closely with the Operations Manager where you'll support the planning and delivery of practices that aim to provide our customers and staff with an enjoyable and first-class experience.

As Duty Supervisor, you will be responsible for coordinating the day-to-day operation of our community facilities. You'll supervise and motivate a team of staff, ensuring that daily tasks are delegated and completed, the facilities are safe and fit for purpose, and our customers are the centre of attention.

You'll be a driving force behind our programmes, activities, and services, fostering an environment where people of all ages can come together to socialise and access valuable resources. You'll provide support across all our departments, prioritising your time to ensure that operational needs are met and are proactively attended to, helping us reach our full potential. You'll be passionate about enhancing the visitor experience, ensuring that the duty team uphold and deliver the highest standards.

Argyle Community Trust is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Argyle Community Trust is committed to safeguarding and promoting the welfare of all participants on our programmes and promotes robust policies to ensure that our staff and volunteers adhere to safe practices. The successful candidate will be subject to undertaking enhanced DBS checks prior to employment.

As a registered charity, the Community Trust works, in close conjunction with Plymouth Argyle Football Club and with many people across several sectors where sport has proven to be the ideal tool for creating lasting engagement with a diverse range of individuals.

How to Apply: You will be given the opportunity to upload a covering letter and CV should you wish to do so however, for safer recruitment purposes, we do not accept application by CV only. If you would like further information or wish to discuss the post, please contact us.