Facilities Director, EMEA | London, UK

Morningstar, Inc.; London; Hybrid; GBP 70,000 - 120,000; Full time

Job summary

Morningstar, a leading global investment insights provider, seeks a Facilities Director for EMEA based in London. This role involves overseeing operations across multiple offices, managing facilities teams, and driving sustainability initiatives. The ideal candidate will have over ten years of facilities management experience and a strong customer-focused mindset.

Qualifications

• Over ten years of experience in facilities management.
• Results-driven with a focus on continuous improvement.

Responsibilities

• Oversee office operations across UK, Europe, Dubai & South Africa.
• Lead, motivate, and develop facilities team members.
• Drive sustainability initiatives and manage facilities issues.

Skills

Customer-focused

Problem-solving

Analytical skills

Planning

Organizational abilities

Flexible and adaptable

Job description

Facilities Director, EMEA

Morningstar, Inc. London, United Kingdom

About Morningstar: Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets. Our offerings include a wide range of data, research, and investment management services, with over $300 billion in assets under management. Operating in 32 countries, Morningstar supports financial advisors, asset managers, retirement plan providers, and more with comprehensive investment solutions.

The Role: The Global Facilities & Real Estate team is part of the Corporate group at Morningstar, which includes facilities, design, marketing, finance, people & culture, corporate communications, legal, compliance, strategic planning, and technology. This group ensures our business runs smoothly. The Facilities Director for EMEA will lead FM Services across our offices in the region, managing physical spaces and facilities teams to provide excellent experiences for employees, clients, and partners. This role is based in London and oversees 17 offices ranging from 9 to 4,600 square meters, including co-working spaces and offices acquired through acquisitions.

What You'll Do:

1. Oversee office operations across UK, Europe, Dubai & South Africa, ensuring safety and efficiency.
2. Work on-site at the London office five days a week.
3. Build relationships with regional leadership and stakeholders for continuous feedback.
4. Lead, motivate, and develop facilities team members to deliver high-quality service.
5. Ensure adherence to global facilities policies and procedures.
6. Develop and monitor regional and office-specific KPIs.
7. Drive sustainability initiatives, including reporting on carbon footprint metrics.
8. Lead facilities projects like office moves, space redesigns, and buildouts.
9. Manage facilities issues proactively with clear communication.
10. Participate in budgeting and stay within financial plans.
11. Contribute to business continuity planning and impact analysis.
12. Maintain positive relationships with landlords, contractors, and vendors.
13. Ensure compliance with health and safety regulations.
14. Negotiate contracts with facilities suppliers.

Who You Are:

1. Over ten years of experience in facilities management.
2. Customer-focused with a service-oriented mindset.
3. Results-driven with a focus on continuous improvement.
4. Strong problem-solving and analytical skills.
5. Excellent planning and organizational abilities.
6. Flexible and adaptable to change.

Ready to Shape the Future? Join Morningstar to empower investor success. Apply now and help shape the future of investing.

Our hybrid work environment combines remote work with in-person collaboration at least three days a week, supported by tools and resources for global engagement.