Facilities Deputy Operational Manager (Grade E £38,151-£45,878) - Facilities - BWC Management S[...]

BWC Management Services Ltd; West Midlands Combined Authority; On-site; GBP 37,000 - 45,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Facilities Deputy Operational Manager, der für die Leitung der Soft-FM-Dienste in einem dynamischen Gesundheitsumfeld verantwortlich ist. Diese Schlüsselrolle erfordert eine erfahrene Führungskraft, die in der Lage ist, ein großes Team zu motivieren und die Qualität der Dienstleistungen zu gewährleisten. In einer Umgebung, die rund um die Uhr tätig ist, werden Flexibilität und Engagement geschätzt. Die Möglichkeit zur beruflichen Weiterentwicklung wird geboten, um sicherzustellen, dass Sie in Ihrer Karriere wachsen können. Wenn Sie die Fähigkeit haben, Menschen zu führen und einen echten Unterschied zu machen, freuen wir uns darauf, von Ihnen zu hören.

Qualifications

• Mindestens 5 Jahre Erfahrung in der Verwaltung von Soft-FM-Diensten.
• Nachweis über die Verbesserung von Kundenbeziehungen.

Responsibilities

• Stellvertretung des Operationsmanagers in der Führung der Soft-FM-Dienste.
• Management über alle Trust-Standorte hinweg.

Skills

Klare Kommunikation

Kundenbetreuung

Selbstständigkeit

Priorisierung von Arbeitslast

Führungskompetenz

Konfliktmanagement

MS Office Kenntnisse

Education

Abschluss oder gleichwertige Managementerfahrung

Nachweis über berufliche Weiterbildung

IOSH Qualifikation

Tools

MS Office

Job description

Employer BWC Management Services Ltd Employer type NHS Site Birmingham Women's and Children's NHS Foundation Trust Town Birmingham Salary £37,338 - £44,962 Pro Rata Salary period Yearly Closing 07/05/2025 23:59

Facilities Deputy Operational Manager

Job overview

Operational responsibility for inhouse facilities in in acute hospitals including being the recognised cleaning expert with catering experience.

Multi locations that include Birmingham Women’s Hospital and Birmingham Children’s Hospital

Facilities Deputy Operational Manager

If you are an experienced manager of soft services within healthcare settings and have excellent people management skills then please read on. We need someone who is able to speak with knowledge, act with compassion, earn respect and be able to apply the authority the post holds wisely. If this sounds like you then we want to hear from you!

You will be the Trust's facilities deputy site lead for both self-delivered and out-sourced Facilities services. You will need to be skilled in motivating staff and able to apply high levels of rigour and energy.

Our Facilities services run 24/7 so you will also need to be flexible in your availability to work and attend site.

For the right person, we would be pleased to support further training and development opportunity.

This is a Band 6 role for individuals already on and who wish to retain Agenda for Change terms. Salary for those not on Agenda for Change terms will be between £35,392 and £42,618, depending on experience. We are currently unable to provide sponsorship to work in the UK.

For more information contact Tina Small at [e-mail]

Main duties of the job

Main duties of the job

To deputise for the Operations manager in operationally leading the provision of soft FM services at Birmingham Women's and Children's NHS Foundation Trust. The role will have particular focus for self-delivered domestic and portering services.

The post holder will be part of the senior Facilities management team and may be expected to be involved in the management across all the Trust sites.

Working for our organisation

BWC Management Services Limited (also known as Vital Services) is a wholly-owned subsidiary company of Birmingham Women's and Children's NHS Foundation Trust (BWC). The sole focus of Vital Services is the provision of estates and facilities services and, most importantly, the staff who provide these crucial services who are fundamental to the Trust being able to deliver world-class care. All Estates, Medical Engineering and Facilities staff are employed directly by Vital Services and although not NHS employees, are very much part of the BWC family, working together to be a world-leading team, providing world-leading care.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at BWC Management Services Limited.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

Skills

• Able to communicate clearly and succinctly at all hierarchical levels
• Excellent customer care skills with a strong sense of customer focus
• Ability to work independently and demonstrate a high degree of autonomy
• Ability to prioritise own workload appropriately.
• Proven in leadership and motivation of large operational workforces
• Ability to manage and resolve conflict
• Proficient in MS office and general business administration software
• Able to move around site freely, potentially with long periods of walking / standing

Qualifications

• Degree or equivalent level of relevant management experience.
• Evidence of ongoing professional development.
• Membership by exam or assessment of a relevant professional organisation
• IOSH Qualified

Knowledge/Experience

• Minimum 5 years experience in managing soft FM services
• Operational experience of managing catering services and food safety
• Substantial experience of working in a healthcare setting
• Experience of improving client relationships

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Name Tina Small Job title Facilities Operational Manager Email address [e-mail] Telephone number 01213358241

If you have problems applying, contact

Address Birmingham Women's and Children's Hospital