Facilities Data & Performance Analyst

Front Services Group; Greater London; On-site; GBP 55,000 - 65,000; Full time

Job summary

Front Services Group in London seeks a Facilities Manager to analyse facilities performance data, produce MI and reports, and support workplace services improvements. The role focuses on data over people management and requires strong numerical skills and CAFM experience.

You will coordinate office moves, liaise with suppliers, and present findings to senior stakeholders, contributing to better facility performance and data quality.

Qualifications

• Strong Excel skills.
• Experience producing reports, dashboards, MI or performance information.
• Experience analysing operational data and identifying trends.
• Experience using a CAFM, helpdesk or workplace management system.
• A good understanding of Hard and/or Soft Facilities Management.
• Experience working with data from different systems, suppliers or service providers.
• Strong numerical and analytical ability.
• Excellent attention to detail.
• The ability to present complex information clearly to senior stakeholders.
• Strong organisational and coordination skills.

Responsibilities

• Producing regular Facilities performance reports and management information.
• Analysing operational data to identify trends, recurring issues and areas for improvement.
• Bringing together information from CAFM systems, suppliers and other workplace sources.
• Using Excel to analyse data and present findings clearly.
• Monitoring service performance across Hard and Soft Facilities Management.
• Reviewing supplier performance information and operational results.
• Supporting improvements to Facilities systems, processes and reporting.
• Coordinating office moves, workplace changes and Facilities projects.
• Working with internal teams, contractors and external service providers.
• Preparing reports and presentations for senior stakeholders.
• Supporting workplace planning and operational improvement projects.
• Maintaining accurate Facilities records, procedures and supporting documentation.
• Assisting with risk, continuity planning and operational reporting requirements.
• Helping improve the accuracy and quality of Facilities data.

Skills

Strong Excel skills

Reporting dashboards MI

Data analysis

CAFM/workplace system experience

Presenting to senior stakeholders

Organisational & coordination skills

Tools

CAFM system

Helpdesk/workplace management software

Job description

Front Services Group in London seeks a Facilities Manager to analyse facilities performance data, produce MI and reports, and support workplace services improvements. The role focuses on data over people management and requires strong numerical skills and CAFM experience.

You will coordinate office moves, liaise with suppliers, and present findings to senior stakeholders, contributing to better facility performance and data quality.