Facilities Coordinator / Associate

British International Investment; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Facilities Coordinator to ensure a safe and efficient workplace. This role involves managing daily operations, overseeing maintenance, and ensuring compliance with health and safety standards. The ideal candidate will have a strong background in Facilities or Office Management, excellent communication skills, and a commitment to continuous improvement. Join a dynamic team dedicated to creating impactful solutions in a collaborative environment that values diversity and inclusion. If you are proactive and detail-oriented, this is an exciting opportunity to contribute to meaningful development goals.

Qualifications

• Relevant experience in corporate Facilities or Office Management.
• Strong understanding of workplace safety regulations.
• Outstanding communication skills and detail-oriented.

Responsibilities

• Assist with desk moves, storage, and locker allocation.
• Oversee day-to-day office maintenance and safety compliance.
• Liaise with contractors and suppliers for operational needs.

Skills

Management of service providers

Building operations support

Health and Safety certification

Customer service

Problem-solving

Attention to detail

Risk assessment

Communication skills

Multi-tasking

Tools

AutoCAD

BMS (Building Management System)

HVAC systems knowledge

Job description

Facilities Coordinator / Associate, Facilities - Operations

About BII

British International Investment is the UK’s development finance institution, owned by the UK Government. With a mission to solve the biggest global development challenges, we aim to create a virtuous circle of investment and impact. Your contribution will be essential.

It won’t be easy: we do the hardest work in the most complex markets. Be prepared to test your skills, get creative and say your piece as you take on high-profile work as part of a diverse team of exceptionally smart, passionate people.

In return, you can take your career to all-new places in a culture that rewards curiosity and collaboration, and balances high performance with wellbeing.

Team and role overview

The Facilities team is an integral part of the Real Estate and Travel Operations team. The Facilities team oversees the day-to-day tasks that keep our office functioning both in the UK and overseas. This small but dedicated team collaborates closely with several other teams, including security, corporate services, and IT, to ensure a seamless and efficient workplace environment.

The newly created role of Facilities Associate is designed to enhance service delivery and ensure safe, compliant operations.

Purpose

The Facilities Associate will play a crucial role in maintaining a safe, efficient, and well-functioning workplace, contributing to employee well-being and operational efficiency. They will proactively identify and resolve issues, ensuring compliance with workplace standards and supporting the company’s strategic goals.

Responsibilities

• Work alongside building management to stay updated on any disruptive works.
• Assist with desk moves, storage, and locker allocation.
• Log tickets for heating/cold issues; reset fan coil units.
• Oversee day-to-day office maintenance.
• Follow health and safety guidelines and protocols.
• Carry out health and safety inductions for new joiners.
• Liaise with contractors/suppliers.
• Respond to email requests promptly.
• Replenish stationery and manage orders.
• Conduct regular inspections and report maintenance or safety issues.
• Collaborate with the facilities team to maintain the building's condition.
• Actively learn and develop to stay current with expertise and meet changing needs.

Beyond overseeing their area, the facilities associate will support global offices, record minutes, attend H&S committee meetings, and follow up on actions to completion.

The candidate

The ideal candidate for this role will have relevant experience in a corporate Facilities or Office Management function, a strong understanding of workplace safety regulations, outstanding communication skills, and the ability to manage multiple responsibilities efficiently. They should be proactive, detail-oriented, and committed to continuous learning and development.

Essential skills:

• Experience in managing service providers for maintenance, repairs, and supplies.
• Ability to support daily building operations.
• Able to prioritise tasks and manage multiple responsibilities efficiently.
• Health and Safety certified.
• Passionate about customer service.
• Quick thinking and decisive action, ability to think logically.
• Ability to assess risks and implement appropriate measures.
• Being a personable individual with high attention to detail.
• The ability to anticipate issues and find effective solutions.
• Proficiency in AutoCAD.
• Knowledge of HVAC systems.
• Familiarity with BMS (Building Management System) and security systems.

Candidates should be strongly motivated by BII’s development mission and ideally demonstrate some commitment to development or social goals through previous executive or non-executive activity.

Our cultural values

We look for team members who aspire, as we do, to work at our best and to be:

• Impact-led, commercially rigorous.
• Tenacious in the face of challenges.
• Collaborative and caring.

British International Investment is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.

Please provide a cover letter with your application