Facilities Coordinator

Murphy; Saltaire; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

27 days holiday

Discretionary annual bonus

Pension scheme

Life assurance

Maternity/Paternity pay

Job summary

Murphy is recruiting a Facilities Coordinator for the Shipley site to manage reception operations, switchboard duties and front-of-house services. You will coordinate desk bookings, manage mail and deliveries, and oversee facilities management activities with a focus on professional guest handling and efficient office operations.

The role requires IT proficiency, a proactive approach, and the ability to work collaboratively within a corporate environment.

Qualifications

• Experience in a corporate front-of-house environment.
• Reception or hospitality experience with strong customer service skills.
• IT skills including Outlook, Excel and Word.
• Ability to work as part of a team with a professional, friendly attitude.

Responsibilities

• Operate the central switchboard from the reception and greet visitors.
• Direct guests and contractors to the correct locations.
• Manage inbound/outbound post and deliveries and notify relevant people.
• Manage desk and meeting room bookings and keep rooms presentable.
• Ensure building is ready for operation: gates, coffee machines, parking rules, and general order.
• Oversee FM helpdesk function for the location and provide regular status reports.

Skills

Customer service

Communication

Team player

Pro-active

Initiative

Tools

Outlook

Excel

Word

Job description

Murphy is recruiting for a Facilities Coordinator to work with Transportation at Shipley With a proud history dating back to the 1960s, we provide practical, innovative results, working around the individual needs of our customers. Rail renewals to enhancements, bridge building, highways, ports and emergency earthworks – our award-winning team has extensive experience and has been involved in projects that have changed the face of transport networks in three countries. We dedicate ourselves to being ‘better engineered’ to ensure our transportation infrastructure solutions meet and exceed customer requirements, delivering value for money through innovation. The primary function of the Reception/ Facilities Coordinator is to act as a local point of contact and will be responsible for operating the central switchboard system, managing desk and meeting room bookings, directing visitors and mail/post room and controlling the FM activities.

A day in the life of a Murphy Reception/ Facilities Co- Ordinator

• Operation of central switchboard from the reception, meet and greet all visitors
• Directing guests and contractors to areas of work or meeting locations.
• Management of inbound/outbound post and all other deliveries that arrive in reception and contacting the relevant people
• Management of desk and a busy meeting room booking system
• Ensuring that meeting rooms are kept presentable when not in use
• Ensure that the building is ready for a busy day, gates unlocked, coffee machines full, parking rules adhered to, charging bays, everywhere is in working order.
• Management of FM helpdesk function for location
• Provision of daily and weekly status reports for office (occupancy, call volume, helpdesk tickets, FM/ Building services compliance checks and AOB)
• Management of local office consumables , including orders for meetings and stationary orders
• Oversight of service standards from key framework providers such as (cleaning, security, maintenance, catering)
• Raising orders through procurement where required
• Control of contractors, including booking and arranging works with site
• Maintaining the site FM logbook
• Control of safe working practices via in house H&S team

Still interested, does this sound like you?

• Experience of working within a corporate environment at front of house.
• Must have, either previous reception or hospitality experience along with strong customer servie and communication skills
• Ideally previous exposure of Facilities Management processes
• IT Skills, including Outlook, Excel and Word
• Ability to work as part of a team with a professional, friendly and welcoming attitude
• Pro-active and hands on and the ability to show initiative
• Ideally live locally and drive.

What’s in it for you?

• 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service
• Discretionary annual bonus and annual salary review
• Above market rate contributory pension scheme
• Life assurance, health screening and enhanced sick pay
• Enhanced maternity and paternity pay and a maternity returners bonus
• Extra weeks holiday for all employees getting married and a wedding bonus
• Subsidised canteen facilities in core locations
• Dedicated and continued investment in your professional development
• Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc

About Murphy

Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy

Murphy is unable to employ anyone who does not have the legal right to live and work in the UK