Facilities Coordinator

On the Beach; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading holiday company in Manchester seeks a Facilities Coordinator to manage building operations and provide excellent front-of-house service. This role involves facilities management, reception duties, and occasional coffee shop coverage. Candidates should have a degree in facilities management or similar, with strong customer service skills. Competitive benefits offered, including holiday discounts and professional development opportunities.

Benefits

25 days holiday plus birthday off

Generous holiday discounts

Access to professional development resources

Enhanced family leave policies

Employee Assistance Programme

Death in Service cover

Food and drink discounts

Cycle to Work scheme

Qualifications

• Experience in facilities management or property management.
• Knowledge of health and safety regulations.
• Proficiency in reception and customer service.

Responsibilities

• Assist the Facilities Manager with building operations.
• Provide reception services and manage visitor registration.
• Operate coffee equipment and prepare beverages.

Skills

Strong customer service skills

Excellent organizational abilities

Problem-solving skills

Ability to multitask

Education

Degree in facilities management or related field

Tools

Microsoft Office Suite

Facilities management software

Job description

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Direct message the job poster from On the Beach

Bringing the best talent to the On the Beach team !

We’re On the Beach. We send nearly two million people on holiday every year (not together) and we’re expecting to get to three million pretty sharpish. Why? Because we’re the only holiday company who truly gets why going on your holidays is the best week or two of the year.

With our market-leading offers, scalable, flexible and innovative technology, strong customer-value proposition and low-cost base, we’re challenging existing players and redefining how customers book, manage and experience their holidays.

And it doesn’t stop there. With huge opportunities for growth, we’re on a long-term mission to become Europe’s largest online package holiday specialist, so our story’s only really just begun…

We're on the lookout for talented, holiday-loving people to join us and contribute to the next chapter of our story.

You will get to work on interesting projects and will be given the tools and autonomy to have the chance to make your impact on our growth plans.

We're a down to earth and friendly bunch, with little bureaucracy or hierarchy, and whilst we may have grown in size, we've not lost our entrepreneurial spirit. It's in our DNA.

You'll find diverse teams, reflective of the world we live in and the customers we serve. We believe strongly that difference, not uniformity, is critical to our success. We know that better decisions happen when they are made by a range of voices, perspectives and experiences. As an equal opportunities employer, we value and welcome applications from all sections of the community.

About the role

We are seeking a versatile and proactive Facilities Coordinator to support our facilities operations while providing excellent front-of-house service and occasional coffee shop cover. This role combines facilities management, reception duties, and occasional barista responsibilities, making it ideal for a multi-skilled professional who thrives in a dynamic environment.

What you’ll be doing day to day

Facilities Management (Primary Focus)

• Assist the Facilities Manager with day-to-day building operations and maintenance
• Coordinate and oversee routine maintenance schedules and inspections
• Manage relationships with external contractors and service providers
• Monitor building systems including HVAC, lighting, security, and safety equipment
• Conduct regular health and safety assessments and maintain compliance records
• Oversee cleaning schedules and standards throughout the office
• Respond to and resolve facilities-related issues and requests
• Support space planning and office layout optimisation
• Assist with emergency procedures and building evacuations

Reception and Front of House

• Provide professional and welcoming reception services to visitors and staff
• Manage visitor registration and escort procedures
• Coordinate meeting room bookings and setup
• Handle mail and package distribution
• Maintain reception area presentation and organisation
• Support administrative tasks as needed
• Provide information about office amenities and services

Coffee Shop Coverage

• Operate coffee equipment and prepare beverages to established standards

You’ll be a great addition to our team if you have the following skills, knowledge and experience

Must haves

• Degree or equivalent experience in facilities management, business administration, or related field
• Experience in facilities management, property management, or similar role
• Strong customer service and communication skills
• Basic knowledge of building systems and maintenance procedures
• Proficiency in Microsoft Office Suite and facilities management software
• Ability to multitask and prioritise competing demands
• Professional appearance and demeanour for front-facing responsibilities
• Knowledge of health and safety regulations
• Experience with building management systems
• Basic understanding of HVAC, electrical, and plumbing systems
• Certification in first aid
• Experience with visitor management systems
• Previous barista or food service experience

Skills and Competencies

• Excellent organisational and time management abilities
• Strong problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Flexibility to adapt to changing priorities and responsibilities
• Professional interpersonal skills
• Attention to detail and quality standards

What to expect from our interview process

We’ll run a two-stage interview process.

Stage one will be a virtual interview via Microsoft Teams and, if you’re successful we’ll invite you to a Stage two in-person interview at our fabulous Aeroworks office in Manchester city centre.

We want to make sure everybody has the opportunity to perform at their best. If you require any reasonable adjustments during the interview process please let the People team know and they will be happy to assist.

Ways of working

Our full time hours are 37.5 per week. This is a role based in our Aeroworks office in Manchester City Centre.

We might be biased but we think our colleagues are pretty great. They're the people that have made On the Beach what it is today and continue to make it vibrant and successful tomorrow. That's why we offer a competitive benefits package, known as our Beach Perks, to all On the Beach colleagues.

These include:

• 25 days holiday plus your birthday off
• Generous discount on holidays, plus you will receive 2 extra days annual leave on top of your holiday allowance to use whilst you're away on your On the Beach package holiday
• Access to Learnerbly learning platform, plus workshops, courses and professional qualifications
• Enhanced maternity, paternity, shared parental leave and adoption pay, plus other family friendly support
• Employee Assistance Programme and free access to counselling
• Share Incentive Plan (SIP)
• Death in Service cover
• The Sandbox (our very own bar)
• Food and drink discounts across a number of venues in Manchester City Centre
• Cycle to Work scheme

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Facilities Services

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