Facilities Coordinator

Starr Underwriting; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the insurance sector seeks a Facilities Management professional to ensure all-round repairs, maintenance, and management of general facilities inquiries across its UK offices. The ideal candidate will be proactive, a team player, and skilled in Excel and communication. This role involves supporting project planning, vendor management, and Health & Safety initiatives in a collaborative environment.

Qualifications

• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Intermediate spreadsheet skills (formulas, pivot tables).
• Some facilities experience required; ServiceNow experience is a plus.

Responsibilities

• Handle UK facilities requests via various channels (e.g., ServiceNow).
• Assist with project planning and coordination with stakeholders.
• Conduct onsite visits across UK sites; travel may be involved.

Skills

Communication

Teamwork

Microsoft Office

Spreadsheet Skills

Education

English and Maths qualifications

Job description

With a company culture rooted in collaboration, expertise, and innovation, we aim to promote progress and inspire our clients, employees, investors, and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Role Summary and Purpose

• This role will be part of the team responsible for all-round repairs, ongoing maintenance, and general facilities queries across all UK offices and beyond, as required. The candidate will ensure that Arch sites are safe, compliant, and attractive for colleagues to work from.

Key Tasks and Responsibilities

• Handle UK facilities requests via various channels (e.g., ServiceNow, Facilities inbox), adhering to set SLAs.
• Maintain the team Facilities calendar.
• Assist with project planning and coordination with stakeholders (contractors, vendors, etc.) as needed.
• Populate facilities systems related to UK sites (e.g., Smartsheet, iOFFICE, HVAC system) and generate management reports.
• Coordinate with UK-wide building management and address facilities issues.
• Conduct onsite visits across UK sites; travel may be involved.
• Assist with regional office construction projects under the Facilities PM's guidance.
• Manage archive records and confidential waste.
• Vendor Management: research, review, and present vendor assessments; maintain records; manage relationships; oversee budgets and invoicing.
• Support the Health and Safety program: monitor training, certificates, expiry dates, arrange assessments, and follow up on issues (RAG report).
• Collaborate with other Facilities team pillars (PM, Front of House, Data & Leasing).
• Assist with Travel inbox and related issues as needed.

Role Requirements & Skills

Skills / Competencies

• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Intermediate spreadsheet skills (formulas, pivot tables).
• Excellent communication skills.
• Team player attitude.

Qualifications

• English and Maths qualifications.

Experience

• Some facilities experience is required; experience with ServiceNow is a plus.

If you enjoy solving complex business problems, working with talented colleagues, and have an innovative mindset, Arch may be a great fit. If this role isn’t right for you but you’re interested in working with Arch, create a job alert by signing up to receive emails about suitable openings. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.