Facilities Coordinator

Integral UK LTD; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company is seeking a Facilities Coordinator in Liverpool. The role involves providing administrative support, managing reactive works, and ensuring smooth operations within the team. Ideal candidates will have a minimum of 2 years in administration, strong interpersonal skills, and the ability to work flexibly. This position is crucial for maintaining client satisfaction and operational efficiency.

Qualifications

• Experience in administration for a minimum of 2 years.
• Competence in Information Technology, specifically in Microsoft Word and Excel.
• Flexible approach to work and able to meet deadlines.

Responsibilities

• Provide helpdesk and administrative support to the Facilities Management team.
• Handle calls from clients and issue jobs to engineers.
• Maintain computer-based facilities management system.

Skills

Organisational skills

Communication skills

Interpersonal skills

Customer focus

Information Technology competence

Education

Minimum 2 years in administration

Tools

Microsoft Word

Microsoft Excel

Job description

Facilities Coordinator

Responsibilities

• To provide helpdesk and administrative support to the Liverpool University Facilities Management team; must have excellent organisational and communication skills.
• Needs to be flexible in their approach to work as may be required to work flexible hours on occasions.
• Will be undertaking a variety of tasks within Integral’s responsibilities to ensure the smooth running of the Divisions operations.
• Actively support at all times Company policy and best practice in the provision of services.
• Inputting of reactive calls onto in-house & client systems.
• Issuing jobs to Engineers for reactive and PPM
• Categorising & resourcing correct labour resource according to geographical need.
• To handle calls from clients, engineers, suppliers in regards to ongoing reactive or PPM work, update calls as required.
• Issuing Electronic Purchase Orders within assigned spend values.
• Provide reports and supporting information as required
• Covering others for sickness and annual leave, working closely with Management Team and engineers.
• Meet customer’s requests and needs within timescales to the contract and their satisfaction, work within and monitor set budget targets.
• Adhere to Integral health and safety working practices.
• Operate and maintain computer based facilities management system for both reactive and planned preventative maintenance
• Undertake any other duties within the grade as required by Integral.
• Undertake any training necessary in your field.
• Raising invoices, monitoring costs against quotations and arranging payments of invoices received.

Profile Summary

• An individual with a broad background and experience in administration preferably for a minimum of 2 years.
• Excellent interpersonal skills that are customer focused and excellent telephone manner.
• Must show competence in a number of disciplines relating to Information Technology (i.e. Microsoft Word and Excel)
• Previous history of working within Facilities Management Services and knowledge of Facilities Management software is advantageous but not essential.
• Must be flexible in approach to work, work to tight deadlines/targets and be committed to continuing professional development