Facilities Coordinator

Integral UK Ltd; Knowsley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A facilities management company is seeking a Facilities Coordinator to assist in managing the CAFM system and support contract compliance across multiple sites. The ideal candidate will have at least 3 years of experience in a similar role and possess strong technical knowledge, effective communication skills, and a proactive approach. Opportunities for training and development are available.

Qualifications

• Minimum of 3 years' experience as a Facilities Coordinator.
• Good understanding of customer service and helpdesk processes.
• Clear and confident communication skills.

Responsibilities

• Assist in running the CAFM system for management teams.
• Support in maintaining contractual compliance.
• Train new Facilities Coordinators and Administrators.

Skills

Effective communication skills

Good telephone manner

Knowledge of databases

Understanding of CAFM

Technical knowledge of Mechanical/Electrical Plant

Ability to prioritize workload

Education

3 years Facilities Coordinator experience

Tools

Microsoft Word

Excel

Outlook

Job description

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Facilities Coordinator - North West Priority Schools

Job Profile

An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations.

Responsibilities

The post holder will assist in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and parts of the division in a Facilities Coordinator capacity.

Functions

• To support the CDM in finance reporting functions including WIP, debt control, variance analysis, PPM costing planning/tracker and budget building
• To ensure subcontract renewals are coordinated and administered
• To train and support the development of other Facilities Coordinators and Facilities Administrators
• To deputise for Facilities Coordinators, Facilities Administrators and on occasions, the CDM
• To support the CDM by leading on administration aspects of internal and external client audits
• To complete SOPF Site Audits as required by the CDM
• Support the contract team with contractor inductions, RAMS (Risk Assessment and Method Statement) and permits
• Act as Subject Matter Expert for PFI SOP (Admin and FC related duties only)
• Provide support, training and coaching for new employees
• To Copy Facilities Admin Duties to here

Other Responsibilities

• Support the CDM in compliance with the PPM programme
• Support the CDM in compliance with client service level outputs
• Support the CDM in compliance with company Quality Assurance procedures
• Supporting the CDM in aspects of Health and Safety standards in the FM operations
• Assist other PPP premises with Reactive and PPM if requested by the CDM.
• Continue with self-development to improve service delivery and reduce outsourcing needs.

Job Measurement Data

• Internal and External KPI Performance
• Internal and Reporting
• Must have min 3 years Facilities Coordinator in a multi contract/site or large-scale account
• Good understanding of customer service, IFM service delivery, helpdesk processes, workflows with knowledge of HR and QHS&E procedures and legislation
• Clear, confident communication skills with the ability to communicate effectively with a wide range of people both written and verbal
• Technology , Microsoft Word and Excel, Outlook, and good typing skills
• Good understanding of CAFM
• Technical knowledge of Mechanical/Electrical Plant and Equipment
• Ability to prioritise workload and tasks
• Can do attitude with a proactive approach
• Have a good awareness of Health & safety working practices
• Previous history of working within Facilities Management Services and knowledge of Facilities Management software.