Facilities Coordinator

Investigo; Cambridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company is seeking a Facilities Coordinator to enhance administrative and operational support in their Cambridge office. This role involves managing reception duties, coordinating maintenance and facilities functions, and ensuring a safe and efficient workplace environment. Ideal candidates will possess strong communication and organisational skills, along with a proactive approach to problem-solving and experience in similar roles.

Qualifications

• Experience in facilities, office management, or customer-focused support.
• Strong organisational and problem-solving skills.
• Familiarity with health and safety practices.

Responsibilities

• Serve as the first point of contact at the reception desk.
• Coordinate maintenance responses and oversee internal service requests.
• Manage and coordinate meeting room bookings and company-wide events.

Skills

Communication

Problem-Solving

Organisation

Tools

Microsoft Office

Workplace CRM Systems

Room Booking Software

Job description

Facilities Coordinator

Cambridge- Office Based

Up to £30,000 per annum.

In this pivotal role, you'll provide both administrative and operational assistance, helping to maintain an efficient, welcoming, and well-supported workplace environment. The role involves coordination with internal teams and external service providers to ensure the day-to-day smooth running of all facilities functions.

Key Responsibilities

• Serve as the first point of contact at the reception desk for all visitors and contractors
• Act as a liaison for internal facilities support and external service partners
• Coordinate maintenance responses and building services as required
• Oversee internal service requests including repairs, and work space changes
• Manage mail room operations, incoming/outgoing post, and courier logistics
• Work with IT to coordinate equipment deliveries, particularly for new starters as part of there on boarding
• Assist with employee travel logistics as needed
• Manage and coordinate meeting room bookings, including room preparation and catering
• Reconcile expenses including monthly card statements
• Ensure workplace stock levels are maintained, including general supplies and equipment
• Oversee health and safety compliance (including risk assessments, training, and certifications)
• Assist in coordinating company-wide events and team re-locations
• Provide ongoing administrative support across the team

Experience:

• Experience in facilities, office management, or a customer-focused support role
• Strong communication skills and a hands-on approach to problem-solving
• Familiarity with health and safety practices
• Ability to work independently and collaboratively
• Proficient in Microsoft Office, workplace CRM systems and room booking software systems
• Strong organisational skills