Facilities & AV Coordinator – London HQ

Bertelsmann; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Fremantle is seeking a proactive Facilities Coordinator to join the London HQ team at 1 Stephen Street. You will manage day-to-day facilities delivery, helpdesk operations, access control, and AV systems across the site, coordinating with IT and operations to keep services within budget.

The role also covers on-site event support, incident escalation, RAMS compliance, and first-aid/fire warden duties as part of a busy, dynamic team in a creative media environment.

Qualifications

• Some experience in facilities management is required.
• Excellent written skills, with a digitally-curious mindset.
• Familiarity with AV equipment and systems or willingness to learn.
• Highly organised and self-motivated.
• Able to work independently and in a busy team.

Responsibilities

• Deliver day-to-day facilities services across hard and soft services.
• Monitor the facilities helpdesk: take calls, log jobs, ensure completion.
• Manage access control: passes, records, schedules, security settings.
• Produce regular reports from access control system for audits & compliance.
• Oversee AV across HQ: rooms, boards, testing, on-site support.
• Support onsite events with AV setup, RAMS, safety docs, logistics.

Skills

Facilities experience

AV knowledge

Organised

Team player

Customer service

Health & Safety

Tools

AV equipment systems

Access control systems

RAMS documentation

Job description

Fremantle is seeking a proactive Facilities Coordinator to join the London HQ team at 1 Stephen Street. You will manage day-to-day facilities delivery, helpdesk operations, access control, and AV systems across the site, coordinating with IT and operations to keep services within budget.

The role also covers on-site event support, incident escalation, RAMS compliance, and first-aid/fire warden duties as part of a busy, dynamic team in a creative media environment.