Facilities Assistant VA2325

Anabas; Swindon; Hybrid; GBP 31,000; Full time

Job summary

A leading facilities management company is seeking a proactive Facilities Assistant based in Swindon. The role involves overseeing service delivery across multiple sites, supporting health and safety compliance, and managing subcontractors. Strong organisational skills and a customer-focused mindset are essential. This position offers opportunities for career growth into a Facilities Manager role, alongside a competitive salary of £31,000 and additional benefits.

Benefits

33 days holiday per year

Employee Assistance Programme

Training & development opportunity

Qualifications

• Experience in facilities management support across multiple sites.
• Familiarity with HSE policies and compliance documentation.
• Proven ability to conduct site inspections and audits.

Responsibilities

• Assist day-to-day management of facilities across client sites.
• Support the implementation of health and safety policies.
• Manage third-party subcontractors and oversee service delivery.

Skills

Organisational skills

Customer-focused mindset

Adaptability

Job description

We are seeking a proactive and committed Facilities Assistant to join the Anabas team and play a key role in the delivery of facilities services across a defined cluster of client sites. This is a development role suited to someone eager to step into greater operational responsibility and begin supervising service standards across a range of FM provisions.

Working alongside the National Facilities Manager, the Facilities Assistant will help ensure high-quality, consistent service delivery across approximately 12–15 client sites. While the role will not involve routine travel to Northern sites, the successful candidate will still provide indirect support to the entire UK portfolio as required. Duties include supporting site-based teams, overseeing compliance, managing third-party contractors, and maintaining key client relationships — all while ensuring the highest standard of workplace experience.

The ideal candidate will demonstrate strong organisational skills, a customer-focused mindset, and the ability to adapt to a wide variety of tasks and environments. This role offers real potential to grow into a future Facilities Manager position within the contract.

Key Responsibilities

• Assist the National Facilities Manager in the day-to-day management of soft and hard services across the assigned portfolio.
• Support the implementation of Anabas and client Health, Safety, and Environmental policies through audits, activity oversight, and accurate record-keeping.
• Conduct regular site visits and audits in line with agreed service frequencies and contractual obligations.
• Assist in supervising directly employed staff, including involvement in appraisals, one-to-one reviews, and identifying training needs to support team development.
• Manage third-party subcontractors, including obtaining quotes, supervising on-site delivery, and issuing permits where appropriately trained and authorised.
• Collaborate with the Contract Support Team to ensure all faults, issues, and concerns are resolved promptly and effectively.
• Monitor and support compliance with service level agreements (SLAs) for all planned and reactive maintenance tasks.
• Assist in tracking and reporting statutory compliance requirements in coordination with the hard services team.
• Promote consistency across all sites in documentation, reporting, record-keeping, and service delivery, for both in-house and subcontracted services.
• Support financial processes including quoting, purchase order receipting, and invoice management.
• Represent the FM team in client meetings where required, supporting communication and issue resolution.
• Carry out a range of basic planned and reactive tasks such as fabric repairs, visual electrical checks, water hygiene monitoring, and small moves or setups.
• Complete any other reasonable tasks to support contract delivery and meet client expectations.
  
  

Desired Experience

• Facilities Management Support – Experience supporting day-to-day operations across multiple sites within a facilities management portfolio.
• Health, Safety & Environmental Compliance – Familiarity with implementing HSE policies, conducting audits, and maintaining compliance documentation.
• Site Inspections & Audits – Proven ability to carry out regular site visits and assess service delivery standards.
• Team Supervision & Development – Involvement in managing staff performance, conducting appraisals, and supporting team training initiatives.
• Subcontractor Coordination – Experience engaging and supervising third-party vendors, including quoting, scheduling, and overseeing on-site works.
• Issue Resolution & Client Support – Skilled in handling faults, queries, and concerns raised on-site, ensuring timely and effective resolution.
• Service Level Agreement (SLA) Compliance – Understanding of planned and reactive maintenance processes and meeting associated SLA targets.
• Procurement & Financial Administration – Comfortable managing quotes, purchase orders, and invoice processing.
• Client Interaction – Confident representing FM services in client meetings, communications, and reviews.
• Basic Maintenance Tasks – Hands-on experience with simple maintenance activities such as visual inspections, water hygiene checks, or minor moves.
• Flexible Support Role – Willingness to take on a varied range of responsibilities to ensure successful contract delivery and high client satisfaction.
  
  

Personal Attributes

We are looking for someone who genuinely reflects the Anabas values of People, Precision, and Passion. The right individual will be a dependable and approachable presence across all sites—someone who values collaboration and understands the importance of working together to support others. They should be courteous and patient, with the confidence to positively challenge where needed and a willingness to suggest better ways of working. This role demands someone with high personal standards, capable of maintaining focus and clarity even when balancing multiple priorities. A proactive attitude, integrity in all interactions, and a natural commitment to excellent service delivery are essential. Above all, the Facilities Assistant should be someone who takes pride in their contribution to a team that consistently delivers with care, clarity, and a smile.

Additional Information

• Base Location: Swindon
• Travel Requirement: Regular travel across the M4 corridor and Midlands region
• Working Hours: Monday to Friday, 08:00 – 17:00 (1-hour lunch)
• Contract Type: Permanent, Full Time
  
  

Benefits include:-

• Salary - £31,000
• 33 days holiday per year inc Bank Holidays.
• Employee Assistance Programme.
• Recognition and Reward scheme.
• Life Insurance 1 X annual salary
• Cycle 2 Work scheme.
• Recommend a friend scheme.
• Company events.
• Training & development opportunity.
  
  

Sound like the job for you? We look forward to receiving your application soon!