Facilities Assistant – Public Enquiry Officer (PEO)

TN United Kingdom; Gillingham; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dedicated Facilities Assistant to serve as the first point of contact for the community. This part-time role involves engaging with the public, handling enquiries, and supporting clerical duties for efficient service delivery. The ideal candidate will possess strong communication skills and a solid educational background. The company values diversity and offers training, development opportunities, and a comprehensive benefits package, including generous holiday and pension plans. Join a team committed to making a positive impact in the community!

Benefits

26 days holiday plus bank holidays

Generous pension

Life assurance

Training and development

Qualifications

• Good GCSE A-C level education including English and Mathematics.
• Excellent communication and interpersonal skills.

Responsibilities

• Represent Kent Police as the first point of contact.
• Operate Police computer systems and handle enquiries.

Skills

Communication Skills

Interpersonal Skills

IT Skills

Education

GCSE A-C level education

Job description

Facilities Assistant – Public Enquiry Officer (PEO), Gillingham

Client: VINCI Facilities

Location: Gillingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: db6b459051db

Job Views: 12

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Facilities Assistant – Public Enquiry Officer (PEO)

Location: Gillingham

Contract Type: Permanent

Hours: Part Time - 30 hours - Variable Shift Pattern

Creating and maintaining great places to live and work delivered by excellent people who care…

Purpose of Role

This role is part-time (30 hours per week). Facilities Assistant based in Gillingham, Kent, working for Kent Police.

Job Description

We are looking for a Facilities Assistant to represent Kent Police as a first point of contact for members of the public. Responsibilities include providing information, handling enquiries and complaints, offering advice, and supporting general clerical duties to ensure efficient service delivery to the community.

Responsibilities

• Represent Kent Police as the first point of contact.
• Operate Police computer systems according to guidelines.
• Receive and administer property.
• Ensure the security, safety, and tidiness of the reception area.
• Work 30 hours per week on a 7-day shift rota, with potential for additional hours.
• Report to the Public Enquiry Officer Team Leader.

Essential Qualifications/Skills

• Good GCSE A-C level education (or equivalent), including English and Mathematics.
• Excellent communication and interpersonal skills.
• Good IT skills; training on Police systems will be provided.
• Subject to vetting by Kent Police.

We offer training and development, 26 days holiday plus bank holidays, a generous pension, life assurance, and more.

About VINCI Facilities: We are experts in the built environment, delivering sustainable, cost-effective solutions across public and private sectors. We prioritize diversity, inclusion, and respect, and offer flexible working arrangements to support work-life balance.