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Facilities Assistant - ICMP London

TN United Kingdom

London

On-site

GBP 25,000 - 35,000

Full time

2 days ago
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Job summary

An established industry player is seeking a Facilities Assistant to join their vibrant team in London. This role involves ensuring a high-quality learning environment by maintaining and repairing musical equipment, assisting staff and students with technical issues, and providing excellent customer service. Ideal candidates will have a background in music and a passion for performance technology. This is a fantastic opportunity to contribute to a creative educational environment while developing your skills in facilities management. If you are enthusiastic, committed to quality service, and ready to embrace new challenges, this position is perfect for you.

Benefits

Health Cover
Employee Assistance Program
Auto-Enrolment Pension Scheme

Qualifications

  • Experience in maintaining and repairing musical instruments and equipment.
  • Excellent customer service skills and a positive attitude.

Responsibilities

  • Support the Facilities Operational Manager in daily operations.
  • Repair and maintain musical equipment for events and classes.
  • Provide customer service at the facilities helpdesk.

Skills

Musical Equipment Repair
Customer Service
Technical Support
Interpersonal Skills

Education

Music School Graduate

Job description

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Facilities Assistant - ICMP London, London

Client: ICMP

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 177515fe9773
Job Views: 5
Posted: 24.04.2025
Expiry Date: 08.06.2025
Job Description:

AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates are active across the music, film, games, and wider creative media sectors, earning prestigious awards and working in top roles. Our portfolio includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.

Requirements

Reporting to the Facilities Operational Manager, the successful candidate will work within a team responsible for the daily operation of ICMP’s facilities, ensuring a high-quality learning and working environment.

Daily tasks will include but are not limited to:

  • Supporting the Facilities Operational Manager
  • Repair and maintenance of musical equipment
  • Assisting staff and students with technical issues
  • Preparing equipment for shows and events
  • Setting up rooms for classes, exams, and meetings
  • Supporting compliance tasks, including preventative maintenance
  • Assisting with building maintenance and general DIY tasks
  • Providing frontline customer service at the facilities helpdesk

This role is suitable for Facilities Assistants experienced in maintaining and repairing musical instruments and equipment. Applications from music school graduates with a passion for music performance and technology are also encouraged.

The ideal candidate will have a positive attitude, excellent interpersonal skills, and a commitment to high-quality customer service. Willingness to undertake CPD training and work weekends for shows and events is essential.

For more details, read the full job description here.

The deadline for applications is Friday, 2nd May 2025.

We especially welcome applications from women, people with disabilities, and from ethnic minority backgrounds to promote diversity.

ICMP is an equal opportunities employer committed to safeguarding young people and vulnerable adults. Successful candidates will need to undergo an enhanced DBS check.

Access to Perks
  • Health Cover
  • Employee Assistance Program
  • Auto-Enrolment Pension Scheme with Evolve
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