Facilities Assistant - Catering

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 24,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated Facilities Assistants to join their team. This role is crucial in delivering high-quality catering services within a hospital environment, ensuring patients receive excellent meal service and support. The position offers the chance to work in a dynamic team across various facilities, contributing to the overall patient experience. With a commitment to diversity and inclusion, the organization fosters a supportive atmosphere for career growth and development. If you're passionate about making a difference in healthcare, this is an opportunity you won't want to miss.

Qualifications

• Good knowledge of food safety and ability to follow instructions.
• Experience in a healthcare environment is preferred.

Responsibilities

• Provide high-quality beverage and meal service in a healthcare setting.
• Support other facilities services like domestic and linen.

Skills

Interpersonal Skills

Ability to follow instructions

Adaptability

Understanding of food safety

Education

GCSE in Maths and English or equivalent

Cleaning training/certificate

Customer Care Training

Job description

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Main area Domestic Grade NHS AfC: Band 2 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Multiple shifts available between 07:00 and 19:00, Monday - Sunday. Between 8 and 37.5 hours a week.)

Job ref 349-EST-6970677

Site Monet Lodge Town West Didsbury, Manchester Salary £23,615 per annum, pro rata Salary period Yearly Closing 23/02/2025 23:59

Job overview

TWA, Trafford, Withington and Altrincham hospitals are a division of Manchester Foundation Trust and the Facilities staff employed provide an integral service to the smooth running of the Division. We are now looking for staff to work at our Withington Division on the Intermediate Care Unit, Monet Lodge and occasionally at Withington Community Hospital, Buccleuch Lodge Intermediate Care Unit, and Dermot Murphy Centre to help us to continue to deliver excellent support services. You may also be expected to support our other facilities services such as domestics, linen, and portering.

As a Facilities Assistant - Catering, you will deliver a full and comprehensive catering service to the intermediate care. The role will also involve providing catering services at the hospital café, Dermot Murphy and Buccleuch Lodge when required.

As we are a healthcare facility the successful candidates may also be expected to work on bank holidays and weekends.

Main duties of the job

JOB PURPOSE

• Provision of a high-quality beverage and meal service within a Hospital/Healthcare environment.
• Provision of a high-quality catering service in the hospital restaurant/café either in the servery (front of house) or kitchen area.
• Provision of catering related duties including loading, operating, and emptying dishwashers, dishwashing, making toast, distribution of all meals, and patient beverages as required.
• To work closely and support other facilities services such as domestic, linen, and portering to ensure the seamless delivery of facilities services.

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We’re looking forward to hearing from you!

Person specification

Knowledge

• Ability to understand and be able to carry out instructions to set specifications.
• Good knowledge of food safety.

Qualifications

• Good written and spoken English and ability to complete basic maths.
• Cleaning training/certificate.
• GCSE to include Maths and English or equivalent experience.
• Customer Care Training.

Training and experience

• Demonstrate basic knowledge of Health & Safety.
• Experience of working in a healthcare environment.
• Experience of working in a similar role.

Skills and Abilities

• Good interpersonal skills.
• Able to adapt to meet service needs.

Attributes

• Awareness of confidentiality.
• Ability to work within a team and independently without constant supervision, utilising own initiative.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.