Facilities Assistant - 25 hours per week

ENGINEERINGUK; London; On-site; GBP 25,000 - 30,000; Part time

Job summary

Historic England seeks a passionate Facilities Assistant to manage the London office's facilities. This part-time role involves ensuring a safe and welcoming environment, providing excellent customer service, and supporting various facilities management tasks. The ideal candidate will have strong problem-solving skills and a commitment to health and safety.

Benefits

28 days holiday

Competitive pension scheme starting at 28% contributions

Corporate discounts

Free entry into English Heritage sites

Development opportunities

Qualifications

• Experience in customer-facing roles.
• Knowledge of Health & Safety.
• Willingness to train as First Aider and Fire warden.

Responsibilities

• Ensure day-to-day facilities management services are delivered.
• Act as the first point of contact for colleagues and visitors.
• Monitor performance standards of key contractors.

Skills

Customer Service

Problem Solving

Communication

Job description

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View more categories View less categories Sector Legal ,Operations and Facilities Management Role Assistant Contract Type Permanent Hours Full Time

Summary

We are the public body that looks after England's historic environment. We champion historic places, helping people understand, value and care for them.

Historic England have a fantastic opportunity for you to join us as our Facilities Assistant. We are looking for someone who is passionate about facilities, customer service and ensuring the successful running of the London office. This is a part time vacancy, five hours a day over five days.

What you will be doing

In this role you will ensure day-to-day facilities management services are delivered on site and that facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times.

As a Facilities Assistant you will act as the first point of contact for colleagues, tenants and visitors on site. You will monitor performance standards of key contractors and proactively resolve issues for colleagues and escalate problems appropriately.

Full details of the role and responsibilities are outlined on the job description on the bottom of this advert.

Who we are looking for

• Worked in customer facing role, likes working with people
  
• Good at problem solving, learning from mistakes
  
• Good communication skills including knowledge of online systems and data.
  
• An awareness of Health & Safety, willingness to train as First Aider and Fire warden
  
• Likes to work as part of a team, doing different and various roles
  

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having just won the Gold Award from MIND, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We offer a wide benefits package including a competitive pension scheme starting at 28% contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at [e-mail] if you have any recruitment queries.

To ensure a fair and inclusive recruitment process for everyone the use of AI or automated tools is not permitted.

Interview dates: 02nd June 2025 - London, in person

Please follow the link for a full copy of the Job Description -

https://historicengland.org.uk/media/iuxh451w/facilities-assistant-london.odt

Company

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