Facilities Assistant - 25 hours per week

Be Applied Ltd; London; On-site; GBP 20,000 - 25,000; Part time

Job summary

Historic England is seeking a passionate Facilities Assistant to ensure smooth operations of their London office. This part-time role involves managing facilities services, providing customer support, and maintaining safety and cleanliness. The ideal candidate will have strong communication skills and a customer-focused attitude.

Benefits

Work from home option

Wellness programs

Employee Assistance Programme

Additional parental leave

Enhanced maternity and paternity leave

Paid emergency leave

Sabbatical Opportunities

Mentoring/coaching

Payroll giving

Salary sacrifice

Team social events

Cycle to work scheme

Qualifications

• Experience in a customer-facing role, enjoys working with people.
• Strong communication skills, familiarity with online systems and data.

Responsibilities

• Ensure day-to-day facilities management services are delivered on site.
• Act as the first point of contact for colleagues, tenants, and visitors.

Skills

Customer Service

Problem Solving

Communication

Teamwork

Job description

Historic England

Location: On site · London, UK · 25 hours per week over five days.

Team: Corporate Services - Facilities Management

Seniority: Junior

• Closing: 11:59pm, 26th May 2025 BST

Perks and benefits

• Work from home option
• Wellness programs
• Employee Assistance Programme
• Additional parental leave
• Enhanced maternity and paternity leave
• Paid emergency leave
• Sabbatical Opportunities
• Mentoring/coaching
• Payroll giving
• Salary sacrifice
• Team social events
• Team lunches
• Extracurricular clubs
• Cycle to work scheme

Candidate happiness

7.97 (8022)

Job Description

Summary

We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value, and care for them.

Historic England has a fantastic opportunity for a Facilities Assistant. We are seeking someone passionate about facilities, customer service, and ensuring the smooth operation of our London office. This is a part-time role, five hours a day over five days.

What you will be doing

You will ensure day-to-day facilities management services are delivered on site, maintaining safety, cleanliness, stock levels, presentation, and comfort.

You will act as the first point of contact for colleagues, tenants, and visitors, monitor contractor performance, resolve issues proactively, and escalate problems when necessary.

Full details are outlined in the job description attached below this advert.

Who we are looking for

• Experience in a customer-facing role, enjoys working with people
• Good problem-solving skills and ability to learn from mistakes
• Strong communication skills, familiarity with online systems and data
• Awareness of Health & Safety, willing to train as First Aider and Fire Warden
• A team player, adaptable to various roles

We are an equal opportunity employer valuing diversity and inclusion. We welcome applications from people with disabilities or neurodiversity and are happy to discuss reasonable adjustments.

Having recently won the Gold Award from MIND, we prioritize a healthy work-life balance.

We support flexible working arrangements including job sharing, part-time work, compressed hours, and hybrid working. Please contact us or visit our jobs page for more information.

Why work for Historic England

We offer a comprehensive benefits package, including a competitive pension scheme with 28% contributions, 28 days holiday, corporate discounts, free access to English Heritage sites, and development opportunities.

We are committed to equality and encourage applications from all backgrounds, especially from Black, Asian, and Minority Ethnic candidates and those with disabilities, as they are underrepresented in our workforce.

For recruitment inquiries, contact us at [e-mail]. We do not permit AI or automated tools in our recruitment process.

Interview dates are scheduled for 2nd June 2025 in London, in person.

For the full Job Description, please follow the provided link.