Facilities Assistant

Job Title: Office Facilities Assistant

Location: Twinkl HQ at Hallamshire Business Park, Block B, 100 Napier Street, S11 8HD, Sheffield

Job Type: Full Time (37.5 hrs per week, Monday to Friday)

Salary: £23400

Line Manager: Office Manager - Michael Huyton

Start Date: ASAP

About Us: Twinkl is a leading educational publishing company dedicated to delivering high-quality resources to our customers. We are seeking a dedicated and skilled Office Facilities Assistant to join our team. If you are a proactive, hands-on individual with a strong work ethic and a passion for maintaining equipment and facilities, we want to hear from you.

Position Overview

We are seeking a reliable and highly organised Office Facilities Assistant to join our team. As an Office Facilities Assistant, you will provide essential administrative support to our facilities department, ensuring the smooth and efficient operation of our office facilities. You will be the first point of contact for staff, visitors, and contractors, handling health and safety tasks, coordinating maintenance, assisting with seating and access arrangements, and managing administrative tasks. The ideal candidate has excellent organisational and communication skills, strong attention to detail, and the ability to multitask effectively.

Key Responsibilities

Office Supply Management

• Maintain inventory of office supplies and equipment.
• Monitor stock levels and reorder supplies as needed.
• Collaborate with vendors to ensure timely delivery of supplies.
• Manage office supply budget and seek cost-effective solutions.

Maintenance Coordination

• Receive and process maintenance requests from staff.
• Coordinate with external service providers for repairs and maintenance.
• Track and follow up on open maintenance tickets.
• Assist with inspections and ensure safety and security compliance.

Space Management

• Assist in coordinating office access and seating arrangements.
• Update floor plans and maintain records of office layouts.
• Coordinate office moves and relocations.
• Ensure office spaces are well-maintained and organised.

Administrative Support

• Assist with scheduling meetings, preparing rooms, and setting up audiovisual equipment.
• Support data entry, record-keeping, and report generation.
• Assist in organising company events.
• Handle incoming calls and inquiries.

Safety and Security

• Conduct regular H&S inspections.
• Monitor security systems and maintain a safe environment.
• Coordinate emergency activities like fire drills.
• Maintain emergency contact lists.

Requirements

• Experience in an office or corporate environment.
• Good organisational and multitasking skills.
• Presentable with strong communication skills.
• Ability to cover for colleagues and demonstrate practical problem-solving.
• Knowledge of Health and Safety and risk assessments.
• Fire and first aid certification or willingness to learn.
• Ownership of your area within the facilities team.
• Flexible approach and effective workload management.
• Ability to work independently and manage time well.
• Proficiency in IT and Google Drive.
• Minimum 2 years facilities experience preferred but not essential.
• Ability to open and close the building.
• Full driving license desired but not mandatory.