Facilities Assistant

Janus Henderson Global Investors; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global investment firm in London seeks a Facilities Coordinator to support day-to-day operations. You will manage facilities services, oversee service partners, and assist in project management. The ideal candidate has strong communication skills, knowledge of safety regulations, and the ability to manage multiple tasks. This role includes hybrid working options and excellent health benefits.

Benefits

Generous holiday policies

Health and Wellbeing benefits

Paid volunteer time

Professional development support

Complimentary Headspace subscription

Lunch allowance

Responsibilities

• Work closely with the UK Facilities Manager, overseeing facility services.
• Assist in managing day-to-day operations and facility service partners.
• Monitor SLAs and KPIs for service contracts.
• Manage facilities-related projects and budgets.
• Implement energy saving and sustainability programs.
• Provide administration support to senior managers as needed.

Skills

Clear and effective communication

Manage expectations and time sensitive projects

Customer experience focus

Report writing and information gathering

Manage multiple tasks

Knowledge of safety regulations

Understanding of budgeting principles

Familiarity with office software

Tools

Facility management software

Excel

Word

PowerPoint

Job description

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Work closely and report to with the UK Facilities Manager (FM) to represent the Facilities organisation to all internal clients and to ensure that all facilities services are delivered in a professional manner.

• Assist the FM in overseeing the day-to-day management and co-ordination of all Facilities service partners in the UK region ensuring the required service level and standards are being maintained with specific responsibility for management of all works within the London office.

• Monitor any SLAs or KPIs for service contracts, also regularly tender these contracts to ensure best market value for JHI.

• Work with members of the Global Facilities Management team on delivery of projects and change.

• Monitoring Facilities systems and addressing issues.

• Coordinating desk moves and changes in space utilization, work closely with IT to ensure seamless delivery.

• Aiding in managing Facilities related projects, such as renovations and equipment installations.

• Assisting in tracking projects and budgets in the UK region.

• Assist with invoice administration on Basware and tracking budgets

• Assisting in implementing energy saving and sustainability programs including monitoring resource consumption and waste management practices.

• Assisting in coordinating responses to Facilities related emergencies and incidents and act as an out of hour contact if necessary.

• Assisting in maintaining positive relationships with landlord and building management.

• Provide secretarial and administrative support to senior managers within the London office if required, on an ad hoc basis.

• Ensure all business stakeholders needs are being met and communicate regularly with them to gain feedback on service standards.

• Carry out other duties as required.

  What to expect when you join our firm

• Hybrid working and reasonable accommodation

• Generous Holiday policies

• Excellent Health and Wellbeing benefits including corporate membership to ClassPass

• Paid volunteer time to step away from your desk and into the community

• Support to grow through professional development courses, tuition/qualification reimbursement and more

• Maternal/paternal leave benefits and family services

• Complimentary subscription to Headspace – the mindfulness app

• All employee events including networking opportunities and social activities

• Lunch allowance for use within our subsidized onsite canteen

  Must have skills

• Clear and effective communication to collaborate with staff, vendors and building management

• Ability to manage expectations and time sensitive projects

• A clear focus and understanding of customer experience

• Report writing and information gathering

• Ability to manage multiple tasks, schedules, and priorities effectively

• Knowledge of safety regulations and protocols to ensure safe working environment and any building regulation compliance requirements

• Understanding of budgeting principles to assist in tracking expenses and cost control as well as basic financial analysis when required

• Familiarity with office software (word, Excel, PowerPoint and facility management software)

• Flexibility to handle changing priorities and unexpected situations

  Nice to have skills

• Willingness to stay updated with industry trends and emerging technologies.

• Proficiency in using data analytics tools to analyse Facilities performance and make data-driven decisions.

• Obtaining a certification in occupational Health & Safety to strengthen compliance efforts.

• Skills to handle crisis situations, ensuring effective emergency responses.

  Supervisory responsibilities

• No

  Potential for growth

• Mentoring

• Leadership development programs

• Regular training

• Career development services

• Continuing education courses

  You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role.

  At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request, we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at [e-mail]

  #LI-SH1 #LI-HYBRID

  Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

  All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.