Facilities Assistant

Brighton & Hove City Council; Hove; On-site; GBP 21,000 - 25,000; Full time

Job summary

Brighton & Hove City Council is seeking a proactive Facilities Assistant to deliver essential support services across council buildings. The role covers post and courier services, print operations, room setups and building checks, helping teams operate efficiently and safely.

You will deliver documents and equipment safely, assist with furniture movements, and contribute to a positive workplace experience for staff and visitors.

Qualifications

• Excellent customer service and communication skills.
• Good understanding of health and safety requirements.
• Basic IT skills and confidence with workplace technology.
• Commitment to equality, diversity and inclusion.

Responsibilities

• Support post and courier services, print operations, room setups, building checks, and facilities activities.
• Deliver documents, equipment and materials safely and efficiently.
• Help maintain a safe, well-organised working environment across council sites.
• Provide proactive customer service and effective collaboration with colleagues and customers.

Skills

Customer service

Communication

IT skills

Health & safety

Job description

Contractual hours: 37 Package: We are pleased to offer a wide range of benefits to support you and your wellbeing. You can read about them on our Why work for us pages., Do you have a talent for delivering efficient collection, delivery, and courier services while ensuring smooth day-to-day office operations? Are you keen to support in-house courier services, assist with room setups and furniture movements, and contribute to a safe and well-organised working environment? Do you enjoy working with documents, printing and finishing equipment, working with differing teams, and colleagues across multiple council sites to provide excellent support services Interviews to be held: To be confirmed There is full information about the role attached but, if you would like an informal discussion, please contact David Bond - Facilities Operations Manager - by email at . About the Role We're looking for a proactive and customer-focused Facilities Assistant to help deliver essential support services across our council buildings. This varied and rewarding role is ideal for someone who enjoys being active, organised, and working with colleagues and various teams. As part of the team, you'll help ensure that our workplaces operate efficiently by supporting post and courier services, print operations, room setups, building checks, and a range of facilities activities that enable our employees and services to perform at their best. The Facilities Assistant plays a key role in supporting the day-to-day operation of council buildings by delivering reliable courier, postal, print, and facilities services. You will help ensure that important documents, equipment, and materials are delivered safely and efficiently while contributing to a positive workplace experience for staff, elected members, visitors, and customers. We are looking for someone with excellent customer service and communication skills who enjoys working with a wide range of colleagues and customers. You will be able to work both independently and as part of a team, demonstrating strong organisational skills and the ability to manage competing priorities effectively. A reliable, flexible, and positive approach to work is essential, along with good attention to detail when handling documents, mail, deliveries, and other important items. The successful candidate will be comfortable carrying out physical tasks, including moving furniture, equipment, parcels, and supplies safely. You will have basic IT skills, confidence in using workplace technology, and a good understanding of health and safety requirements. A commitment to equality, diversity, and inclusion is essential, ensuring services are delivered in a way that is accessible and respectful to all. A full UK driving licence and the ability to drive council vehicles as part of the role are also required. Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our actions, our and the work we are doing to Why work for us? As a council, we want to:

• be connected
• be confident
• be innovative and creative
• be diverse and inclusive
• be healthy and psychologically safe
• Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
• We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.