Facilities Assistant

Higgs LLP; Brierley Hill; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent law firm, Higgs LLP, is seeking a proactive Facilities Assistant to ensure efficient office maintenance and support postal operations. The role involves managing daily tasks, fostering inter-departmental relationships, and maintaining a high standard of service. Ideal candidates will possess strong communication skills and attention to detail, with experience in a facilities environment being a plus. This dynamic position plays a vital role in ensuring a well-run office environment.

Qualifications

• Experience in a Facilities service led team is advantageous.
• Reliable with excellent time keeping.
• Flexible and dependable, able to take the initiative.

Responsibilities

• Open the office at 7am and perform daily building checks.
• Assist with minor maintenance issues and respond to facilities requests.
• Handle collection and sorting of post across departments.

Skills

Clear communication

Organisational skills

Time management

Problem solving

Attention to detail

Job description

Your Future at Higgs

Job title

Facilities Assistant

Department

Legal Services – Facilities Team

Our Purpose

To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community.

Our Commitment to Our People

We do not think there is a magic formula to the Higgs culture. The key is to listen to and respect our people. If we take care of our people and our people take care of our clients, then everything we want as a firm will take care of itself. We are friendly and open to new ideas.

Our Core Values

Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships

Role Purpose

We are seeking a proactive and detail-oriented Facilities Assistant to support the firm’s postal requirements and ensure that essential office maintenance checks are conducted in a timely and efficient manner.

The Facilities Assistant will play a key role in delivering a high standard of service across the firm, maintaining strong working relationships with all departments. They will be responsible for understanding the needs and expectations of our people and translating these into a responsive and effective service.

Key Responsibilities

• Open the office at 7am, disabling the alarm and ensuring the lights are switched on ready for people to arrive to work.
• Assisting with minor building maintenance issues, such as small repairs.
• Carry out internal and external building checks.
• Undertake weekly fogging in all areas of the office.
• Available to attend site during out of hours in the case of an emergency.
• Collection of post from local post office
• Undertake a variety of daily, weekly and monthly checks to ensure compliance and that plant and equipment is in good order.
• Daily checks on stationery in all business centres. Tidy and replenish where needed. Inform Facilities team when stock levels are low.
• Opening of post, ensuring it is sorting into the correct departments
• Ensure confidential paper waste is destroyed appropriately.
• Maintain the shared Facilities email inbox and respond to requests accordingly.
• Act as point of contact for contractors when the Facilities Team Leader / Co-ordinator is out of the office and work flexibly to allow them access outside of normal hours where required.
• Assisting with office moves including moving furniture and other equipment when needed.
  
  

Person Specification

• Clear communication, organisational and time management skills.
• A good understanding of Health and Safety compliance with a view to maintaining a safe working environment.
• Reliable with excellent time keeping.
• Good attention to detail.
• Practical approach with good problem solving skills.
• Flexible and dependable, able to take the initiative.
• Able to remain calm under pressure and work to tight deadlines.
• Conscientious, approachable and enthusiastic.
  
  

Technical Knowledge

• Some experience of working within a Facilities, service led team would be advantageous.
  
  

What You Need To Know

We encourage a ‘dress for your diary’ approach which means dressing in a manner appropriate for your schedule or the specific appointments you have on any given day.

Equal Opportunities

As charter signatories to The Law Society’s Diversity and Inclusion Charter, Higgs are committed to developing a diverse business by engaging with the widest pool of talent. We recognise this is an ongoing journey and regularly monitor our figures which can be viewed here.

People Driven. Legal Excellence.

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