Facilities Administrator - Temporary

Western Power Distribution; North West Leicestershire; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading energy distribution company is seeking a Facilities Administrator for a temporary role in Castle Donington. This position focuses on a variety of administrative tasks within Facilities, emphasizing customer service, organization, and effective support for the Facilities Co-ordinator. Candidates must possess GCSE qualifications and strong communication skills. The role requires a proactive attitude and a willingness to travel to other facilities as needed.

Qualifications

• Experience as an Administrator or in a Facilities role is required.
• GCSE's with Grade A*-C/4-9 or equivalent are necessary.
• Excellent customer service and communication skills are essential.

Responsibilities

• Manage and resolve internal and external customer enquiries.
• Coordinate repairs and maintenance of buildings and equipment.
• Maintain administrative systems and processes for Facilities.

Skills

Customer Service

Organizational Skills

Attention to Detail

Communication Skills

Initiative

Education

GCSE's Grade A*-C/4-9 or equivalent

Tools

Microsoft Office

E5

CROWN

CAD

Job description

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Facilities Administrator - Temporary, Castle Donington

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Client:

Western Power Distribution

Location:

Castle Donington, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

29450c04d4bc

Job Views:

5

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

Job Introduction

Are you organised, pro-active with exceptional customer service skills? We’re recruiting for a Facilities Administrator to join our team at Castle Donington. This is a temporaryopportunity for 6 months (subject to review).

It will involve carrying out a wide range of administrative tasks supporting the Facilities function under the supervision of the Facilities Co-ordinator. Including front of house duties, meeting room administration, advice for other locations and contractor monitoring.

Along with havingexperienceas anAdministrator and or Facilities roleyou will hold GCSE's with GradeA*-C/4-9 orequivalent.Evidence of your qualifications will be required prior to appointment.

Main responsibilities

• Receive, sort and distribute incoming, and outgoing mail.
• Purchase and issue stationery according to purchase agreements and guidelines; co-ordinate orders for printed stationery.
• Maintain noticeboards in a tidy and orderly way and ensure that appropriate information is circulated to staff and placed on noticeboards in a timely manner.
• Arrange and co-ordinate repairs and maintenance of buildings and equipment.
• Resolve internal and external customer enquiries.
• To assist with the co-ordination, organisation, recording and production of contractor, visitor and tenant identity cards.
• Deal with the day to day administration of the access control systems.
• Arrange for corrective action and repair of CCTV and Alarm systems where required.
• Make reservations for meeting rooms.
• Maintain computer based record systems as appropriate within Facilities.
• Raising and Processing of Purchase orders and Invoices.
• Assist with the performance management/measurement of Facilities contracts.
• Exercise cost awareness and be part of the process exercising budgetary control over specific areas of Facilities activities and preparation of financial control documents.
• To take charge and run the reception area as required.
• Contribute to contract review meetings with contract account managers following a standard format across all sites when required.
• Assist in maintaining the environmental ISO14001 standard at key locations.
• Supporting the Facilities Manager and co-ordinator in preparing and testing local emergency preparedness and supporting site emergency teams.
• Contribute to the administration of operational budgets and projects.
• Responsible for ensuring adherence to specified internal controls and procedures.
• Provide short term cover for the Facilities Co-ordinator.

You will need excellent customer service and communication skills with a good telephone manner.Attention to detail, proficient in Microsoftoffice and being able to work using initiative with minimum supervision is also key to be successful in this role.

We will need you to be flexible in your approach and it may be required at times to travel occasionally to offer support in our other facilities office in Tipton. Knowledge of the Company and systems (E5 / CROWN / CAD) would be advantageous.

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.