Face2Face Paralegal

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Job Overview

We are seeking a motivated and enthusiastic team member to provide professional HR advice and support, including drafting and diary management, in a fast-paced environment where teamwork and flexibility are essential.

Day-to-Day Responsibilities

1. Communicate with clients via telephone and email regarding their requirements for formal meetings with Face2Face consultants, explaining options and responsibilities.
2. Review case files and draft legally compliant and accurate invitation letters for disciplinary hearings, grievances, appeals, investigations, and consultations on behalf of clients.
3. Manage consultant diaries within a small team, scheduling appointments and adapting to last-minute changes.
4. Collaborate with consultants to effectively manage their time and client expectations.
5. Create and maintain files, system logs, and perform other administrative tasks.
6. Contribute to team objectives, including securing repeat business.

What You Bring to the Team

1. Degree in HR, law, or related discipline, or relevant experience in employment law or employee relations HR roles.
2. Excellent written and oral communication skills, with the ability to convey technical and commercial information clearly and empathetically.
3. Strong attention to detail and a commitment to delivering an outstanding client experience.
4. A positive attitude and adaptability in a dynamic team environment.