Face to Face Fundraising - Team Manager

Cancer Research UK; Greater London; Hybrid; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Benefits package

Career development opportunities

Job summary

Cancer Research UK is seeking an experienced Face to Face Fundraising Team Manager to lead a field-based team across London locations. You will train, develop and motivate fundraisers, manage performance, and drive targets at private sites with travel across the capital.

The role demands strong leadership, effective coaching, and a hands-on approach to campaigns, with a 5-day week and substantial travel. It offers a competitive salary and a benefits package.

Qualifications

• Experience leading fundraisers or sales teams.
• Strong ability to train, coach and manage performance.
• Proven track record of meeting fundraising targets.
• Willingness to travel across London locations.
• Excellent communication and leadership skills.

Responsibilities

• Take ownership of the face-to-face sites campaign at on-site locations.
• Train, develop and lead a team of fundraisers at private sites around London.
• Report performance using a management system and drive results.
• Support teams with ongoing training and engagement across locations.
• Recruit and onboard new fundraisers.
• Set objectives and KPIs, monitor performance, and address under performance.

Skills

Team leadership

Training & coaching

Fundraising experience

Target driven

Job description

Face to Face Fundraising - Team Manager £35,000 - £38,000 pro-rata plus benefits Reports to: Face to Face Manager – In House Directorate: Marketing, Fundraising & Engagement Contract: 6 month fixed-term contract Hours: Full time 35 hours per week Location: Homebase with extensive travel around London, managing teams across multiple locations. Closing date: 4th October 2026 23:55 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview

At Cancer Research UK, we exist to beat cancer. We are looking for an experienced team manager or supervisor with a background in fundraising or sales to join Cancer Research UKs ambitious and dynamic in-house face to face fundraising team. As a pivotal part of the operation, you will train, develop and lead a team of fundraisers to deliver a high volume of new supporters and contribute heavily towards CRUK’s goal of beating Cancer. You’ll be passionate about people, thrive in a fast-paced environment and understand how to motivate and inspire the general public. Cancer Research UK is the world’s leading cancer charity. We are committed to 3 in 4 survivals by 2034. Our Face-to-Face Fundraising team bring in circa 10 million pounds for the charity each year, so this is your chance to really make a difference.

What will I be doing?

• You will take complete ownership of the face-to-face private sites campaign on site with full responsibility for the operations success at the location site
• Train, develop and lead a team of field fundraisers at the private sites c10
• Working with the Face to Face Manager, report and action a performance management system to drive results from your team, leading by example, achieving great fundraising targets
• You will be based in private site venues and events in around London, working in different locations on a rota basis to ensure your teams are supported
• Ensure your team members have on-going training and support whilst remaining engaged with the campaign
• Recruit and train new fundraisers
• Report on the operation regularly to various internal stakeholders
• As a line manager you will be responsible for creating a positive culture which recognises success, develops and drives high performance and rewards results to retain talent within the team and wider function
• Setting objectives and KPIs (key performance indicators) for the team, monitoring and tracking over performance with recognition, and supporting under performance through a performance management process

What are we looking for?

• Confident in your ability to fundraise and meet targets of face-to-face fundraising, individually and through your team. This can be through experience within face to face fundraising or a sales role.
• Confidence with remote line management
• Team leadership experience with knowledge of training, coaching, performance management, motivating others as well as supporting the development of others
• This role will require you to work a 5-day week with high levels of travel
• Excellent communication and customer relation skills with the charisma and confidence to be able to inspire, motivate and drive others to succeed
• Able to work under pressure whilst remaining a true ambassador to our brand
• An in depth and up to date understanding of face to face fundraising compliance and regulations would be beneficial but isn’t essential

Our organisation values are designed to guide all that we do.

• Bold: Act with ambition, courage and determination
• Credible: Act with rigour and professionalism
• Human: Act to have a positive impact on people
• Together: Act inclusively and collaboratively

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.