F2F Agency Manager

Harris Hill; London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

Harris Hill is collaborating with a leading international children’s charity to find a Face to Face Fundraising Manager. This role focuses on managing and optimizing the face-to-face fundraising program across the UK, ensuring effective campaign delivery. The successful candidate will have experience in fundraising activity and relationship management with agencies.

Qualifications

• Experience managing end-to-end face-to-face fundraising campaigns.
• In-depth understanding of the face-to-face fundraising landscape.
• Knowledge of compliance for charity marketing.

Responsibilities

• Drive a successful face-to-face agency program meeting KPIs.
• Manage budget allocation and ensure its optimization.
• Lead face-to-face compliance and safeguarding programs.

Skills

Face to face fundraising management

Campaign management

Budget management

Training design and delivery

Compliance knowledge

Job description

Harris Hill are delighted to be working with an international children’s charity to recruit a Face to Face Fundraising Manager that is responsible for ensuring the successful day-to-day delivery of the face-to-face fundraising programme nationwide.

This programme will reach the hearts and minds of the public, engaging them in the charity’s critical work and inspiring them to donate the essential funds needed to support children in the UK and overseas. Reporting to the Senior Manager, you will provide face to face fundraising and operational expertise in order to deliver effective campaigns.

You key responsibilities will include;

• Driving a successful face to face agency program, ensuring channels are performing against agreed KPIs and target
• Managing budget allocation and optimisation across channels
• Leading on the implementation of the face-to-face compliance and safeguarding programme
• Supporting delivery of our sector leading fundraiser engagement and innovation programme to optimise fundraiser performance and motivation.
• Adapting campaign delivery through a data-led test and learn approach.
• Playing a pivotal role in relationship building with agencies by directly engaging, conducting personal site visits and mystery shops and ensure excellent standards & transparency across all channels.

The successful candidate will have;

• Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
• An in-depth understanding of the F2F landscape and different agency models.
• Experience of designing and delivering exceptional training to drive engagement and action.
• Experience of effectively managing external partners, such as working with F2F agencies,
• telemarketing agencies and fulfilment agencies.
• Experience of managing large budgets.
• Knowledge and experience of the compliance environment for charity marketing.

Remote work opportunities

This is a hybrid role that requires work from the central London Head office a minimum of 1 day a week. This role may also require occasional travel across the UK to meet with regional teams.

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Created on 18/06/2025 by TN United Kingdom