F&O Dynamics Support Analyst

Biffa; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

Biffa is looking for an F&O Dynamics Support Analyst to make complex configuration changes in business-critical systems. The role involves working closely with stakeholders and functional teams to ensure system enhancements align with business needs. Candidates should have a Bachelor's degree in a relevant field and at least three years of experience managing Microsoft D365 Finance and Operations applications.

Qualifications

• Minimum 3 years of experience with Microsoft D365 Finance and Operations.
• Familiarity with Agile and Waterfall development methodologies.

Responsibilities

• Make complex configuration changes to business-critical systems.
• Coordinate testing and release management tasks.
• Liaise with stakeholders to ensure systems meet business needs.

Skills

Configuration management

Stakeholder engagement

Incident resolution

Change control procedures

Education

Bachelor’s degree in Computer Science or related field

Job description

F&O Dynamics Support Analyst

The F&O Dynamics Support Analyst is responsible for making complex configuration changes to business-critical systems, reporting into the Configuration Manager. They work closely with business stakeholders, functional consultants, developers, and testers to ensure the systems meet business needs and follow best practices.

Your core responsibilities

• Carry out complex configuration of system enhancements, extensions, and integrations using industry-standard tools. Configure changes within Finance and Operations.
• Coordinate testing and release management of configuration changes, working with test and release teams.
• Work with the Configuration Manager to plan resource and training needs for the team.
• Provide advice and guidance to users as necessary. Resolve incidents and system issues via the Biffa Service Now portal.
• Provide input, advice, and review for application changes to ensure they meet business requirements.
• Stay updated on software releases from providers and advise the business on modules to adopt and the impact of new releases on Biffa processes.
• Liaise and agree on complex configuration changes with the development team, including code reviews and impact analysis.
• Support Functional Consultants in developing Functional & Technical Design documents and implementing changes.
• Maintain and update security roles in Finance and Operations.

Qualifications and Experience

• Bachelor’s degree in computer science, information technology, system analysis, or a related field, or equivalent experience.
• At least 3 years of experience configuring and managing enterprise applications and integrations, specifically Microsoft D365 Finance and Operations.
• Experience following and enforcing change control procedures.
• Good understanding of development lifecycles, including Agile and Waterfall methodologies.

About Biffa

At Biffa, we’re changing the way people think about waste. We turn waste into sustainable power, find new ways to recycle, and keep streets clean. Our 11,000+ employees across the country trust us to provide rewarding careers that are challenging but never dull.

We value diversity and equality, believing that different ideas, perspectives, and backgrounds foster a creative and effective work environment.