F&B Team Member / Bartender

Accor; Brentford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An international hospitality group in Brentford is seeking a bartender to support their Restaurant and Bar. The role involves preparing beverages, providing exceptional guest service, and maintaining a vibrant atmosphere. Ideal candidates will have bartending experience, strong interpersonal skills, and a problem-solving mindset. This position offers competitive pay and a variety of employee perks.

Benefits

Salary: £13.88/hour

Employee benefit card

Free meal breaks

Complimentary stays

30% food discounts

Pension Scheme

Staff uniforms

Learning programs

Career development opportunities

Qualifications

• Experience in hospitality or service industries.
• Calm and courteous with guests.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Welcome guests and provide professional service.
• Prepare and serve cocktails and coffees.
• Ensure F&B area remains stocked and clean.

Skills

Previous experience as a bartender

Sense of urgency

Positive attitude

Passion for food and beverage

Interpersonal skills

Problem-solving skills

Job description

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You will support the seamless running of our Restaurant and Bar, by providing a highly efficient and effective service. You will be responsible for ensuring the quality, consistency, and delivery of all beverages whilst delivering an engaging, dynamic guest experience.

MAIN RESPONSIBILITIES

1. Welcoming guests to our new F&B outlets and providing efficient, friendly, and professional service.
2. Conveying the hotel's image through attitude, professionalism, and grooming standards.
3. Communicating proficiently in English (spoken and written) with guests.
4. Preparing and serving a wide range of cocktails and coffees.
5. Having good knowledge of our products.
6. Taking responsibility for your designated section and station.
7. Ensuring the F&B area remains well stocked at all times.
8. Receiving and processing customer payments.
9. Maintaining hygienic food service techniques during service.
10. Cleaning and sanitizing tables.
11. Taking a positive, problem-solving approach to guest problems and concerns.
12. Actively selling and promoting hotel facilities and services.

NOTE: The company reserves the right to amend this job description from time to time to accommodate business requirements and the evolving role.

A bit about you:

• Be Original - We want our team to be themselves. We celebrate and welcome diversity in all forms and provide opportunities to discover your best self.
• Be a team player - We support each other to offer the best guest experience. Whatever challenge we face, we’re in it together.
• Loves to have fun at work - Working hard is a given, but making it fun is key. Make it fun for you, your team, and our guests. We create memorable experiences for everyone.
• Makes Positive impacts - We aim to make positive impacts, from small acts to brighten someone's day to supporting causes close to our hearts.
• Be Humble & Kind - We approach things with an open mind and show kindness to guests and colleagues. The best idea wins, regardless of where it comes from.

Qualifications

To be successful in this role, you should have:

• Previous experience as a bartender within hotels or service industries.
• A sense of urgency.
• A positive, can-do attitude.
• A genuine passion for food and beverage.
• The ability to focus on guest needs, remaining calm and courteous.
• Strong interpersonal and problem-solving skills.
• The ability to work well under pressure in a fast-paced environment.
• The ability to work collaboratively as part of a team.

Additional Information

PERKS FOR YOU

• Salary: £13.88/hour
• Employee benefit card offering discounted rates worldwide.
• Free, delicious meal breaks on duty.
• Complimentary stays in the UK and Ireland.
• Friends & Family discounts.
• 30% food discounts in our restaurants.
• Pension Scheme.
• Staff uniforms provided.
• Learning programs through our Academies.
• Opportunities to develop your talent and grow within our properties and globally.
• Contribute to our CSR activities and make a difference.

Diversity & Inclusion at Accor means welcoming everyone and respecting differences by focusing on skills and qualities for employment and development. We aim to provide meaningful employment, a welcoming culture, excellent conditions, and promote development for all, including those with disabilities. Please inform us of any specific needs during your application so we can assist you accordingly.