F&B Team Member

RBH; Reading; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join the Crowne Plaza Reading as a Casual Food & Beverage Team Member; a role where you'll thrive in a vibrant hospitality environment. Contribute to exceptional customer experiences while enjoying perks like discounted hotel rates and training opportunities. Ideal for those passionate about the service industry, this position offers both AM and PM shifts in a dynamic team setting.

Benefits

Discounted hotel room rates

Extra days holiday for your birthday

Flexible working arrangements

Free meals on duty

Employee of the Month/Year programs

Qualifications

• Experience in a customer-facing role preferred.
• Positive 'can do' attitude.
• Willingness to learn and contribute.

Responsibilities

• Assist colleagues with teamwork and communication.
• Deliver excellent customer service.
• Adapt to customer needs with a proactive approach.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

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Crowne Plaza Reading , Caversham Bridge, Richfield Ave, Reading, Berkshire, RG1 8BD

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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A CASUAL FOOD & BEVERAGE TEAM MEMBER AT CROWNE PLAZA READING

What you'll be doing...

Reporting to the F&B Manager, you can expect your working day to include the following.

• To assist colleagues and other members of staff to create teamwork and quality service through communication.
• To adopt a ‘can do' attitude towards all aspects of customer service through a proactive and flexible approach to meeting customer needs.
• The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

You ideally have experience in a customer facing role, some bar or barista skills, have a great personality and are passionate about the hospitality industry. You enjoy working in a fast-paced environment where every day is different and being part of an amazing team.

Successful candidate will be working either AM or PM shifts within Bar, Restaurant & Meetings / Events.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year
• Uniforms
• Free staff parking
• In house complimentary gym or gym discounts
• Training and Career progression opportunities
• Recommend a Friend Scheme
• Employee of the Month/ Year
• 50% discounts on Food & Beverage across all IHG hotels
• Service charge applied

To learn more about our full benefits package, to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH

Crowne Plaza Reading Caversham Bridge, Richfield Ave, Reading, Berkshire, RG1 8BD

• Job Ref RBH14499
• Branch Crowne Plaza Reading
• Location Reading
• Salary/Benefits £11.70 per hour + service charge
• Contract type Contract
• Hours Part Time
• Shift pattern AM/PM shifts
• Hours per week 0
• Date posted 15/07/2024
• Closing date 28/08/2024

Situated along the bank of the River Thames, Crowne Plaza Reading is an elegant retreat primed for business success, lavish banquets and a strategic base for discovering London.

With 122 bedrooms, the hotel offers guests a luxurious and relaxing stay. Crowne Plaza Reading is 1 hour's drive from central London and is an ideal based to treat the family to escapades at Thorpe Park or LEGOLAND Windsor theme parks.

If visiting with family, for a seminar or wedding, leave a gap for time in the sumptuous Leisure Club, with its infinity-effect pool, sauna and 5 luxury treatment rooms.