F&B Team Member

Holiday Inn Express Cheltenham; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local hotel in Gloucester is seeking a Food & Beverage Team Member to provide excellent service to guests. You will welcome guests with warm smiles, take food and drink orders, and maintain hygiene standards. Prior experience is beneficial, but a positive attitude and willingness to learn are essential. Join a supportive team with flexible hours and various benefits.

Benefits

Discounted hotel room rates

Additional day's holiday for your birthday

Enhanced maternity and parental leave

Course sponsorship

Refer a friend scheme

Flexible working arrangements

Wagestream service

Life insurance

Employee assistance programme

Social and wellness events

Free meals on duty

Qualifications

• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• A friendly, professional approach with a passion for creating positive guest experiences.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

Responsibilities

• Welcome guests with a warm smile and attentive service.
• Take and process food and drink orders accurately.
• Serve food and drinks with care, keeping presentation standards high.
• Set up, clean, and reset tables and service areas.
• Prepare and serve a variety of beverages.
• Keep the dining area stocked by assisting with inventory.
• Uphold hygiene and health and safety standards.
• Work closely with kitchen and bar teams to deliver seamless service.

Skills

Friendly demeanor

Clear communication

Attention to detail

Team-oriented

Flexibility

Job description

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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Part-time 20 hours 5 evenings a week (additional hours may be required)

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL

What you'll be doing...

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
• Serve food and drinks with care, keeping presentation standards high and timing smooth.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
• Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
• Assistance with group dinners.
  
  

WHAT WE NEED FROM YOU

• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
  
  

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.