F&B Team Leader – Luxury Hotel Guest Experience

Peoplebank; Greater London; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff facilities

Meal on duty

Pension

Healthcare schemes

Wellbeing programs

Job summary

Clermont Charing Cross, part of Clermont Hotel Group in London, is seeking a Team Leader in Food & Beverage. You’ll guide your team to welcome guests, take orders, deliver food and drinks, and ensure the area is set up and cleared efficiently.

Join a fast-paced, guest‑driven environment where your leadership helps deliver memorable experiences. The role emphasizes service excellence, team collaboration and the ability to connect with guests while maintaining high standards of hospitality.

Qualifications

• Experience in a customer-facing role within Food & Beverage.
• Desire to deliver the highest levels of service with commitment to progression.
• Ability to thrive in a public-facing role, engaging with guests and team members.
• Natural ability to connect with others and foster relationships.
• Relaxed and approachable demeanor that encourages positive interactions.
• Precision in your work, ensuring every aspect of the guest experience is perfect.
• Desire to pursue a fulfilling career in hospitality.
• Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment.

Responsibilities

• Lead and guide your team to welcome guests, take orders, deliver food and drinks, and ensure setup/clearing is efficient.
• Help your team deliver extraordinary experiences for guests, including recommending dishes and sharing local tips.
• Foster a warm, guest-focused environment and uphold high standards of service.

Skills

Customer-facing experience

Service excellence

Guest engagement

Team leadership

Hospitality career mindset

Team collaboration

Attention to detail

Relationship building

Job description

Clermont Charing Cross, part of Clermont Hotel Group in London, is seeking a Team Leader in Food & Beverage. You’ll guide your team to welcome guests, take orders, deliver food and drinks, and ensure the area is set up and cleared efficiently.

Join a fast-paced, guest‑driven environment where your leadership helps deliver memorable experiences. The role emphasizes service excellence, team collaboration and the ability to connect with guests while maintaining high standards of hospitality.