F&B Team Leader: Elevate Guest Experiences

Rank Group; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Grosvenor Casinos is hiring a Food and Beverage Team Leader to orchestrate the seamless delivery of services in our 24/7 casino environment, ensuring guests enjoy a premium experience from arrival to departure. You will lead a diverse team, uphold high standards of hospitality, and drive engagement with energy and reliability, while managing nights and weekend shifts.

Experience in F&B operations is essential; NVQ Level 2 in Hospitality is advantageous, but not mandatory.

Qualifications

• Strong and inclusive leadership to build a high performing team.
• Experience in Food & Beverage operations.
• NVQ Level 2 in Hospitality or relevant qualification would be an advantage, but is not essential.

Responsibilities

• Lead and motivate a high-performing F&B team to deliver exceptional guest service.
• Ensure standards are met and guests have a flawless experience from start to finish.
• Coordinate shifts, training, and daily operations in a 24/7 casino environment.

Skills

Leadership

Experience in F&B

Night/weekend flexibility

Education

NVQ Level 2 in Hospitality

Job description

Grosvenor Casinos is hiring a Food and Beverage Team Leader to orchestrate the seamless delivery of services in our 24/7 casino environment, ensuring guests enjoy a premium experience from arrival to departure. You will lead a diverse team, uphold high standards of hospitality, and drive engagement with energy and reliability, while managing nights and weekend shifts.

Experience in F&B operations is essential; NVQ Level 2 in Hospitality is advantageous, but not mandatory.