F&B Team Leader

Rank Group; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Grosvenor Casinos is hiring a Food and Beverage Team Leader to orchestrate the seamless delivery of services in our 24/7 casino environment, ensuring guests enjoy a premium experience from arrival to departure. You will lead a diverse team, uphold high standards of hospitality, and drive engagement with energy and reliability, while managing nights and weekend shifts.

Experience in F&B operations is essential; NVQ Level 2 in Hospitality is advantageous, but not mandatory.

Qualifications

• Strong and inclusive leadership to build a high performing team.
• Experience in Food & Beverage operations.
• NVQ Level 2 in Hospitality or relevant qualification would be an advantage, but is not essential.

Responsibilities

• Lead and motivate a high-performing F&B team to deliver exceptional guest service.
• Ensure standards are met and guests have a flawless experience from start to finish.
• Coordinate shifts, training, and daily operations in a 24/7 casino environment.

Skills

Leadership

Experience in F&B

Night/weekend flexibility

Education

NVQ Level 2 in Hospitality

Job description

At Grosvenor Casinos, wedon’tjust offer a place to work - we offer a place to belong.

For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos arevibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen.

Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

As a Food and Beverage Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations.

Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging experience that is flawless from start to finish.

You’ll inspire and motivate your team to provide a first‑class service that leaves customers wanting to return time & time again and driving our mission to being the most loved Casinos in the UK.

Skills & Experience Needed:

• Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team.
• Experience of working in a Food & Beverage operation.
• NVQ Level 2 in Hospitality or a relevant kitchen qualification would be an advantage – but is not essential.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Why Join Us?

As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

Ifyou'relooking for a role with energy and variety and want to be part of a team that values passion,performanceand care -we’dlove to hear from you.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.