F&B Team Leader

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant team as a Team Leader in the Food & Beverage sector, where your leadership will inspire your colleagues and enhance guest experiences. This role offers the unique opportunity to work closely with a dedicated team, ensuring that every guest feels welcomed and valued. With a focus on delivering exceptional service, you will be the face of the restaurant, guiding your team through busy shifts while maintaining a calm and approachable demeanor. Enjoy a range of benefits including discounted hotel stays, interest-free loans, and access to professional development opportunities. If you're passionate about hospitality and ready to lead, this is the perfect opportunity for you.

Benefits

Discounted hotel rates

Interest-free season ticket loans

24/7 Employee Assistance Program

Pension and Healthcare Schemes

Wagestream access

Generous refer-a-friend scheme

Apprenticeships and accredited qualifications

Retail discounts and cashback

Qualifications

• At least 1 year in a leadership role in hospitality.
• Passionate about delivering high levels of service.

Responsibilities

• Lead your team to provide exceptional service.
• Create memorable experiences for guests.

Skills

Leadership

Customer Service

Team Motivation

Empathy

Attention to Detail

Flexibility

Education

Experience in Hospitality

Apprenticeships/Qualifications

Job description

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If you know, you know... working in Food & Beverage can be busy, but there is nothing else quite like the feeling of working with “your people” and when your work colleagues are more like family. As a Team Leader, you are part of your tribe, helping them provide a warm welcome, take orders, deliver food and drinks, and set up and clear down your department. More than that, you ensure our guests and customers have an amazing experience, from recommending dishes and drinks to helping them find a taxi or the best theatre shows. You are not just a team leader – you are the person our guests love to talk about and their reason to return.

What we look for

• Previous experience in a leadership role, at least 1 year, preferably within hotel or hospitality industry
• Passionate about delivering the highest levels of service and able to lead from the front
• Ability to thrive in a fast-paced environment and motivate a team to deliver exceptional service
• Empathetic, able to build relationships, maintaining a calm and approachable demeanor, as this role involves being the face of the restaurant and creating memorable experiences for guests and colleagues
• An open personality who is relaxed and natural in interactions
• Attention to detail and accuracy
• Flexibility to work across both the restaurant and bar
• Availability for late and morning shifts; adaptability to different working hours
• Desire to progress within the hospitality industry
• Ability to work effectively as part of a team

What's in it for you?

• Discounted rates on hotel rooms, food, and drinks across the Clermont Hotel Group
• Interest-free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream – access to earned salary before payday
• Generous refer-a-friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Discounts and cashback through a wide range of retailers and service providers via our online benefits portal