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F&B Team Leader

Clermont Hotel Group

London

On-site

GBP 1,000

Full time

2 days ago

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Job summary

A leading hotel group is seeking an F&B Team Leader to ensure excellent service and create extraordinary guest experiences. This role involves guiding a vibrant team, fostering meaningful relationships, and delivering high service standards in a fast-paced environment. Candidates should have a passion for hospitality and a dedication to team success.

Benefits

Wage Stream access

Discounts on retailers and dining

Interest-Free Loans

On-Site Mental Health First Aiders

24/7 Employee Assistance Line

Qualifications

Experience in a customer-facing role within Food & Beverage.
Strong desire to deliver high service levels.
Ability to thrive in a public-facing role.

Responsibilities

Guide the team to provide warm welcomes and efficient service.
Ensure everything is set up and cleared down properly.
Deliver extraordinary experiences for guests.

Skills

Customer Service

Team Leadership

Communication

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Thistle Marble Arch

Contract: Full Time

Payment: Hourly

Salary: £14.00 per hour

The Marble Arch Hotel, one of our 4-star properties from the “by Thistle” collection is located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, unique dining spaces, and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.

What You’ll Be Doing

Working in Food & Beverage can be fast-paced, but there’s nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently.

Your role extends beyond just management—you’ll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You’re not just a team leader; you’re a key reason our guests return time and again.

What You’ll Bring

Experience in a customer-facing role within Food & Beverage.
A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression.
Ability to thrive in a public-facing role, engaging with guests and team members alike.
A natural ability to connect with others and foster meaningful relationships.
A relaxed and approachable demeanor that encourages positive interactions.
Precision in your work, ensuring every aspect of the guest experience is perfect.
A demonstrated desire to pursue a fulfilling career in hospitality.
Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment.
If you’re excited about creating extraordinary experiences and leading a team that truly cares, we’d love to hear from you.

What You’ll Get In Return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You Work Hard, So We’ll Always Help Your Money Work Hard For You! Some Of The Great Things You Can Take Advantage Of Include

Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
Refer a Friend – Earn up to £1000 when friends join our team
Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

On-Site Mental Health First Aiders
24/7 Employee Assistance Line – Free, confidential advice
Be Well Platform – Our Online fitness and wellness resources
Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
Social & Seasonal Events – Fun, inclusive celebrations
People Council – A platform for every voice
Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Hospitality

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