F&B Server

Sanderson Hotel; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury hotel in London seeks a charismatic Food & Beverage Server to deliver exceptional service in its dining spaces. Ideal candidates will have experience in high-end F&B environments and a passion for guest satisfaction. Responsibilities include greeting guests and serving food and drinks, ensuring a memorable dining experience. This role offers competitive benefits, including employee discounts and free meals on duty.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Cycle to work scheme

Free meals on duty

24/7 advice and support line

Qualifications

• Previous experience in a high-end or fast-paced food and beverage environment.
• A guest-first mindset and a passion for creating memorable moments.
• Flexibility to work shifts, weekends, and special events.

Responsibilities

• Greet guests with warmth and confidence, offering personalized service.
• Take orders and serve food and drinks, anticipating guest needs.
• Maintain immaculate presentation of tables and service areas.

Skills

Excellent communication

Teamwork

Detail-oriented

Guest-first mindset

Job description

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A playground of bold design and social energy in a central spot between Fitzrovia and Soho, with beautiful room terraces, iconic socialising, and legendary afternoon tea and Long Bar.

The Opportunity

At our 5-star lifestyle Sanderson hotel, every meal is a moment, every drink a celebration, and every guest interaction a chance to shine. We’re looking for a charismatic and passionate Food & Beverage Server to bring energy, elegance, and exceptional service to our dining spaces.

Your Role
As an F&B Server, you’ll be the face of our restaurants, bars, and lounges—delivering unforgettable experiences with every plate and pour. Whether it’s breakfast with a view or cocktails under the stars, you’ll make every guest feel like the only one in the room.

What You’ll Be Doing

• Greet guests with warmth and confidence, offering personalised service throughout their visit.
• Take orders, serve food and drinks, and anticipate guest needs with flair.
• Share your knowledge of menus, specials, and pairings to enhance the experience.
• Maintain immaculate presentation of tables, stations, and service areas.
• Work closely with kitchen and bar teams to ensure smooth, timely service.
• Handle guest feedback with professionalism and positivity.
• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty

Ideal Candidate

• Previous experience in a high-end or fast-paced F&B environment.
• A guest-first mindset and a passion for creating memorable moments.
• Excellent communication and teamwork skills.
• A sharp eye for detail and a proactive attitude.
• Flexibility to work shifts, weekends, and special events.

Hotel

Sanderson London is part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.

About us

Occupying a 1950s building, this ultra-chic hotel with Philippe Starck-designed interiors is a 16-minute walk from Trafalgar Square and the National Gallery.

From the whimsical Mad Hatter’s Afternoon Tea to cutting-edge cocktails at Long Bar and timeless flavors at The Restaurant, we offer an array of indulgences for every palate. Our stylish and versatile venues set the stage for a range of occasions from courtyard garden parties to cocktail hours on the terrace.