F&B Pool Attendant

EL DEVELOPMENT (VENTURES) PTE. LTD.; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company is seeking a professional F&B service provider for its hotel and swimming pool guests. Responsibilities include delivering high-quality service, maintaining cleanliness, and ensuring guest satisfaction. This role involves direct interaction with guests to provide personalized service, promoting F&B offers while adhering to safety and hygiene standards. Ideal candidates should be committed to providing excellent service in a busy environment.

Responsibilities

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
• Deliver F&B services in accordance to outlet's standards and procedures.
• Check on table setting, cleanliness and side station preparation as per workstation assigned prior to the start of operation.
• Pick up and serve F&B orders. Ensure that F&B are served promptly to the guests once they are ready, such that they arrive at the guest's table at the correct temperature.
• Greet all guests warmly upon arrival at the pool.
• Apply necessary precaution with regards to the hotel food safety and hygiene standards (HACCP).
• Try to remember individual guest's names and their preferences to extend personalised service.
• Upsell & promote F&B offers at every available opportunity in order to maximise sales revenue.
• Clear and tidy tables after the departure of the guests as quickly as possible to the stewarding area.
• Collect F&B supply requisition, ensure that the stock collected is as per requisition.
• Report any complaints, incidents or other irregularities to management.
• Assist other F&B outlets with their operations during peak times or when required.

Job description

Summary

Responsible for providing prompt and professional F&B service to hotel & swimming pool guest.

Job Responsibilities

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
• Deliver F&B services in accordance to outlet's standards and procedures.
• Check on table setting, cleanliness and side station preparation as per workstation assigned prior to the start of operation.
• Pick up and serve F&B orders. Ensure that F&B are served promptly to the guests once they are ready, such that they arrive at the guest's table at the correct temperature.
• Greet all guests warmly upon arrival at the pool.
• Apply necessary precaution with regards to the hotel food safety and hygiene standards (HACCP).
• Try to remember individual guest's names and their preferences to extend personalised service.
• Upsell & promote F&B offers at every available opportunity in order to maximise sales revenue.
• Clear and tidy tables after the departure of the guests as quickly as possible to the stewarding area.
• Collect F&B supply requisition, ensure that the stock collected is as per requisition.
• Report any complaints, incidents or other irregularities to management.
• Assist other F&B outlets with their operations during peak times or when required.