F & B Host

The Rank Group; Plymouth; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join a leading casino as an F&B Host in Plymouth, where you'll greet and entertain customers, ensuring a memorable experience. Your passion for service and ability to work in a dynamic environment will help create a welcoming atmosphere. This role offers the chance to be part of an exciting growth journey in the hospitality sector.

Qualifications

• Experience in a hospitality role required.
• Ability to work shifts at any time, including weekends and bank holidays.

Responsibilities

• Ensure all customers have an amazing experience.
• Proactively offer friendly, efficient food and beverage service.
• Contribute positively towards daily and weekly targets.

Skills

Positive attitude

Good communication skills

Education

Experience in a hospitality role

Job description

Company Description

We are Grosvenor Casinos, on a journey to become the UK's most loved casinos. Our venues are at the heart of their communities, offering a space for people to play, have fun, relax with friends, and enjoy fabulous food, drinks, and entertainment.

We are experiencing exciting growth, making it an ideal time to join us.

Job Description

Location: Grosvenor Casino, Plymouth PL1 2SW

As an F&B Host, you will be the face of our business, greeting and entertaining customers to make them feel welcomed and cared for. Your passion for people will help create a memorable and entertaining experience. You will work to foster a fun and engaging atmosphere, exceeding guests' expectations.

You will:

1. Be customer-focused, ensuring all customers have an amazing experience and want to return
2. Be familiar with current promotions and products to help customers make the most of their visit
3. Proactively offer friendly, efficient, and prompt food and beverage service, delivering products you are proud of
4. Be aware of daily and weekly targets and contribute positively towards them
5. Display a friendly and enthusiastic manner, responding positively to all customer requests politely and efficiently
6. Replenish stocks regularly to ensure product availability at all times

Qualifications

• Positive attitude
• Experience in a hospitality role
• Passionate about delivering exceptional customer experiences
• Ability to collaborate with the wider team
• Good communication skills
• Comfortable with change and open to new ways of working
• Ability to work shifts at any time, including weekends and bank holidays

Additional Information

• 24-hour contract