F&B Captain: Guest Experience Leader

THE CAPITOL KEMPINSKI HOTEL SINGAPORE; Penarth; On-site; GBP 12,000 - 18,000; Full time

Job summary

The Capitol Kempinski Hotel Singapore is seeking a guest‑centric service professional to serve food and beverages in the assigned outlet and uphold Kempinski’s standards. You will answer guest questions, take orders, and contribute to a flawless service experience while maintaining cleanliness and safety, acting as a team leader when required.

Requirements include a warm, confident demeanor, good interpersonal skills, and at least 1 year in a similar restaurant role, with strong English and

Qualifications

• 1 year or more in a similar restaurant/cafe role.
• Familiar with HACCP requirements and health and safety rules.

Responsibilities

• Recommend, take orders and serve food and beverages to guests.
• Answer guest questions and handle requests in a polite, efficient manner.
• Lead the service and act as a role model to the team.
• Attend daily meetings in absence of managers and support opening/closing procedures.
• Ensure cleanliness of workstation and adherence to safety and hygiene policies.

Skills

Interpersonal skills

English proficiency

Hospitality experience

HACCP knowledge

Health & Safety knowledge

Job description

The Capitol Kempinski Hotel Singapore is seeking a guest‑centric service professional to serve food and beverages in the assigned outlet and uphold Kempinski’s standards. You will answer guest questions, take orders, and contribute to a flawless service experience while maintaining cleanliness and safety, acting as a team leader when required.

Requirements include a warm, confident demeanor, good interpersonal skills, and at least 1 year in a similar restaurant role, with strong English and