F&B Assistant - Zero Hours

The Belfry Hotel & Resort; Sutton Coldfield; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join The Belfry Hotel & Resort as an F&B Assistant, a role that offers a vibrant environment within an award-winning hotel. With an emphasis on exceptional customer service, you will be part of a team involved in enhancing guest experiences across various outlets, whilst receiving comprehensive training and development support.

Benefits

Discounts at restaurant and bars

Wellness programmes and discounted gym memberships

Free meals during shifts

Access to learning & development platforms

Cycle2Work scheme

Recognition awards

Free parking and subsidized taxi service

Qualifications

• Experience in a busy bar or restaurant preferred.
• Passionate about delivering fantastic service.
• Outgoing and enthusiastic personality.

Responsibilities

• Deliver a great experience for guests.
• Take orders, upsell menu items, and ensure guests' needs are met.
• Maintain cleanliness and good hygiene practices.

Skills

Customer Service

Communication

Teamwork

Sales Ability

Job description

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F&B Assistant - Zero Hours, Sutton Coldfield

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Client:

The Belfry Hotel & Resort

Location:

Sutton Coldfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2c1e1fac1006

Job Views:

4

Posted:

16.07.2025

Expiry Date:

30.08.2025

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Job Description:

The Belfry Hotel & Resort is
an award-winning hotel, home to 300+ luxurious bedrooms and suites, several
restaurants and bars, events and meetings spaces, a leisure club and spa. Our
three golf courses, including The Brabazon, are recognised as world-class, and
home to this year’s Betfred British Masters. Whether you're drawn to our iconic
golf courses, the serenity of the spa, the excitement of guest services, or our
behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and
exciting chapter in the history of The Belfry. A major expansion and renovation
project has begun at our resort, due for completion in Autumn 2025. With a
substantial investment in excess of £80 million, we are enriching our resort
including the addition of a new event space, The Masters Suite, 149 extra
bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our
team just as much as we do our guests. That's why we were named in the 2024
Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best
Employer. So, join us on our journey as we unveil a new and unparalleled
resort.

The Brabazon Bar

The Brabazon Bar is the heart of
our resort, and the ideal meeting place. The bar is a versatile space, serving
light dishes and coffees during the morning, afternoon tea, and hand-crafted
cocktails in the evening. The bar is home to live music during the weekend.

The on target earning potential
for this role is£13.10 hourly rate, compromising of a base hourly rate of
£12.21 plus a qualified estimate of £0.89 gratuities per hour.

About the role

This role will require late
nights in the week and weekend working.

·As
a food and beverage assistant, your duties include all those of a waiter or
bartender

·To
welcome all guests a polite and friendly manner

·To
deliver a great experience from beginning to end

·To
confidently talk about our menus, offer upsells and enthusiastically

·To
take orders from our guests and proactively ensure that all their needs are met

·Cleaning
and good hygiene practices are a large part of this role

·To
work across any of the outlets that are in need of assistance to ensure the
smooth running of the resort as a whole.

About you

Previous experience in a busy
bar or restaurant would be preferred, but you don’t need experience to start
your career with us at The Belfry Hotel and Resort. We have a great team that
will train you give you all of the skills you need to be successful. If you do
have previous experience that’s great, we will take your skills and elevate
them in a department where you feel you would be the best fit.

Our ideal candidate will be
passionate about delivering a fantastic service to our guests:

·You
enjoy engaging in conversation, talking about our products and the resort

·You
are a natural when it comes to selling

·You
are outgoing and enthusiastic

·You
have a can-do attitude and are proactive

Belfry Benefits

Learning & Development

We inspire and develop our team
through on-the-job coaching & mentoring, in-house training and provide
access to our online learning platform, The Belfry Campus. We offer
apprenticeships in a host of subjects delivering nationally recognised qualifications
to help advance careers, and our LEAD development programme empowers and
inspires our teams to grow from Team Member through to Executive roles. We aim
to promote internally where possible, nurture ambition and ensure all our team
looking to progress have development plans in place, to support you to achieve
your potential.

We prioritise your wellbeing
with discounted gym memberships and wellness programmes for personal growth.
Partnering with The Burnt Chef Project, we offer mental health support and
access to funded counselling. Our healthcare schemes include life assurance,
24-hour GP services, and health cash-plans, while our Menopause Support
programme provides tailored assistance. With Wagestream access, you can easily
track earnings, manage savings, and access wages on your terms, promoting
financial wellness. Our Cycle2Work scheme supports sustainable travel for
environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our
annual Belfry Awards, long service recognition, and extra holidays for loyalty
and team events. Enjoy discounts at our resort's restaurants, bars, spa, and
golf, for you and your friends & family. Access to Perkbox provides
discounts & vouchers for everyday use plus on the spot rewards for your
hard work. We provide free parking, a subsidised taxi service, and
complimentary meals during shifts.

Making a difference

We are committed to
sustainability and are proud of our Silver Award from Green Tourism and GEO
Certification. The Belfry, spanning 550 acres in the Midlands, prioritises
giving back to our local community and protecting wildlife. We integrate ESG
into everything we do, from charity initiatives, raising over £20,000 last
year, to golf course maintenance. We track charitable work at personal,
departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than ‘just
a job’: we are a community that values each individual’s contribution and
growth, whilst supporting each other’s success - regardless of department or
role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together,
and Deliver Every Day – aren't just words; they're the foundation of our
culture and the essence of who we are.

If you're seeking a place where you can contribute, grow, and have a
lasting impact – then the Belfry Hotel & Resort is the place for you.