F & B Assistant, Hotel du Vin

TN United Kingdom; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Food and Beverage Assistant to join their vibrant team in Exeter. This role is perfect for someone who thrives in a fast-paced environment and has a passion for delivering exceptional guest experiences. You will play a crucial role in ensuring the smooth operation of events, working closely with the kitchen and management to provide outstanding service. With opportunities for career development and training, this position offers a chance to grow within the hospitality sector. If you love food, drink, and creating memorable experiences, this could be the perfect fit for you.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Wellness & National Campaign Days

Complimentary stays on anniversaries

Qualifications

• Passion for hospitality and delivering exceptional service.
• Knowledge of food, wine, and beverage is advantageous.

Responsibilities

• Assist in the smooth running of events and communication with kitchen staff.
• Maintain high standards in a 3 AA rosette restaurant.

Skills

Hospitality

Food and Beverage Knowledge

Customer Service

Education

High School Diploma

Apprenticeship in Hospitality

Job description

Food and Beverage Assistant, Hotel du Vin

Rate of Pay / Hours: OTE Up to £12.95 per Hour (Including TRONC) plus Generous Company Benefits, Training & Development / 20 Hours Per Week

Type of Contract: Permanent

Location: Exeter

Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

In this role, you will assist in the smooth running of all our events, be part of the Food & Beverage team, and grab your chance to work with the best food, drink, and a brand you can be proud of. You'll help control the flow, and communicate with the Kitchen and the restaurant management team to ensure smooth and controlled experiences for our guests. This role also involves working within our 3 AA rosette restaurant where you will be expected to maintain current standards.

We are looking for someone who is passionate about food and beverage and delivering amazing hospitality to our guests. Knowledge of food, wine, and beverage is an advantage. You must have a passion for hospitality and deliver service with a smile.

We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.

In addition to competitive rates of pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays, and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earned.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• We have moved to a chemical-free cleaning system in our bedrooms and public areas.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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