F&B Assistant (Full-time)

Leonardo Hotel Management (UK) Limited; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Room discounts

Vouchers for shops

Referral scheme

Wellbeing calendar

Training & progression

Job summary

Leonardo Hotel Management (UK) Limited is looking for a Food & Beverage Assistant to join our busy hotel restaurant and bar team in the UK. You’ll be the face of the hotel, delivering warm hospitality and assisting guests for a memorable dining experience.

In this full-time role, you’ll work with a vibrant team, bring a can-do attitude, and help ensure guests leave wanting to return. Training and progression are available as part of our supportive culture.

Qualifications

• Customer service experience preferred.
• Able to communicate clearly with guests and colleagues.

Responsibilities

• Provide warm, friendly service in the restaurant and bar.
• Contribute to a positive guest experience and repeat visits.
• Support the team with daily tasks to ensure smooth service.

Skills

Guest service

Communication

Team player

Friendly demeanor

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

If you’re our ideal Food & Beverage Assistant, you will:

• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

Some of the perks our F&B Assistant (Full-time) could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.

Why come join us as a F&B Assistant (Full-time)?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!