F&B Assistant

Leonardo Hotel Management (UK) Limited; Manchester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Special room rates UK & Europe

Employee recognition vouchers

Talent referral scheme

Thank You Week activities

Wellbeing calendar

Job summary

Leonardo Hotel Management (UK) Limited is seeking a Food and Beverage Assistant to greet guests, support the restaurant and bar team, and deliver memorable service in a busy hotel environment.

You will engage with guests warmly, maintain high standards of hospitality, and contribute to a welcoming dining atmosphere. The role offers opportunities for progression and participation in staff wellbeing initiatives and recognition schemes.

Qualifications

• Friendly, warm personality and approachable demeanor.
• Ability to engage guests and build rapport with the team.
• Confident communication with guests and staff.

Responsibilities

• Deliver first-class hospitality in the hotel restaurant and bar.
• Share positive energy with guests and the team.
• Ensure guests have a great experience and are encouraged to return.
• Maintain a can-do attitude and contribute to a welcoming atmosphere.

Skills

Customer service

Team player

Communication

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

If you’re our ideal Food and Beverage Assistant, you will:

• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can‑do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

Some of the perks our F&B Assistant could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company‑wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual - regardless of background, identity, or lived experience is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a F&B Assistant? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.