F&B Assistant casual

Leonardo Hotels; West of England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition vouchers

Thank You Week activities

Ongoing training programmes with clear

progression

Job summary

Leonardo Hotels is seeking a friendly Food & Beverage Assistant to join our vibrant restaurant and bar team. You’ll greet guests, support colleagues, and deliver warm, first-class hospitality in a fast-paced setting.

You’ll thrive on creating memorable guest experiences, speak confidently with guests and teammates, and participate in training and development programs that help you grow within the company. We offer flexible benefits and opportunities for progression as part of our inclusive

Qualifications

• Strong guest service and communication skills.
• Ability to work in a fast-paced hospitality team.

Responsibilities

• Deliver first-class hospitality in the restaurant and bar.
• Create a welcoming atmosphere and build rapport with guests.

Skills

Guest service

Communication

Teamwork

Job description

As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's restaurant and bar.

If you're our ideal Food & Beverage Assistant, you will:

• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Be confident in speaking with guests and the team - we love building a good rapport

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!