F&B Assistant - 25 hours per week - FTC Expiring 31st October 2025

London Southend Airport; Southend-on-Sea; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic and inclusive team at a growing airport, where your role as a Food and Beverage Assistant will ensure passengers enjoy a smooth journey. You'll serve customers in lounges and restaurants, prepare delicious food and drinks, and maintain high standards of cleanliness. With flexible shifts and a supportive environment, this position offers a fantastic opportunity for personal and professional growth. The airport is committed to equal opportunities, making it a great place to develop your skills and career. Apply now to be part of this exciting journey!

Benefits

Fully funded apprenticeships

Medicash healthcare plan

Discounted BUPA dental plan

Wellbeing app access

Employee Assistance Programme

Gym membership discounts

Cycle to Work Scheme

Costco Membership

World Duty Free Discount

Arriva bus discounts

Qualifications

• Strong communication skills and customer service experience are essential.
• Ability to work independently and as part of a team.

Responsibilities

• Serve customers at tables and till points, ensuring excellent service.
• Prepare hot and cold beverages and food items for customers.
• Maintain cleanliness of equipment and collaborate with team members.

Skills

Strong communication skills

Customer service experience

Ability to work independently

Knowledge of Food Safety

Job description

About London Southend Airport

Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA.

As one of the key employers for Southend City, we aim to ensure our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.

Now is an exciting time to join our airport. As a growing business, we offer a wealth of roles, including Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services, and more. There’s no better time to join team SENsational.

About The Role

Our Food and Beverage department plays a key role in providing our passengers with a smooth and positive journey through our airport. Our F&B Assistants work across the premium lounges, bars, restaurants, and cafes in the terminal. Here’s what a typical day might involve:

• Serving customers at tables and at till points.
• Preparing hot and cold beverages.
• Preparing hot food items and delivering them to customers’ tables.
• Managing stock rotation and replenishment.
• Ensuring cleanliness of equipment, floors, and tables.
• Supporting stock deliveries.
• Collaborating with team members and other departments to deliver excellent service.
• Upholding the Airport’s ‘One Team’ culture and supporting business needs, which may include other activities.
• Working flexible shifts during the airport’s 24/7 operation, including early mornings, late nights, weekends, and bank holidays.

Skills, Knowledge, and Expertise

If you can answer yes to the following, you have the necessary skills; everything else we can teach you:

• Strong communication skills.
• The ability to work independently and as part of a team.
• Experience in customer service.
• Knowledge of Food Safety.

If you require any reasonable adjustments, please discuss this during the interview process.

Benefits

We offer an outstanding benefits package designed to support your wellbeing and job satisfaction, including:

• Fully funded apprenticeships from level 3 to level 7 (Master’s Degree Level) in various disciplines.
• Medicash healthcare plan covering virtual GP & Physio appointments, retail discounts, and health expense claims.
• Discounted BUPA dental plan.
• Access to a wellbeing app with features like mood tracking and live chat or telephone counselling.
• Confidential Employee Assistance Programme for health and legal issues.
• ‘My Gym Discounts’ with up to 25% off memberships at over 3,800 gyms nationwide.
• Qualified Mental Health First Aiders available for support.
• Cycle to Work Scheme offering savings on bikes and accessories.
• Costco Membership scheme.
• World Duty Free Discount.
• Arriva bus discounts.

If this sounds good, hit the apply button — we look forward to hearing from you!

The Pay Range For This Role Is

£11.96 per hour (London Southend Airport)