F&B Assistant

Legends Global (Europe); Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Full time

Job summary

Legends Global is seeking Food & Beverage Assistants to work across Utilita Arena Newcastle, supporting an exciting programme of live entertainment, concerts, comedy shows, family events, hospitality experiences and major event days throughout the year.

Working at one of the North East's leading live entertainment venues, you'll deliver excellent food and beverage experiences for guests across bars, kiosks, hospitality areas and catering outlets, on a flexible, casual basis.

Qualifications

• A passion for customer service and creating positive guest experiences.
• Previous experience in food & beverage, hospitality, catering, retail or other customer-facing roles is desirable but not essential.
• Confidence working in a fast-paced, high-volume event environment.
• Strong communication skills and a positive, team-focused attitude.
• Reliable, flexible and available to work evenings, weekends and event days.
• Ability to work effectively as part of a team and remain professional under pressure.
• Able to travel to and work at Utilita Arena Newcastle.

Responsibilities

• Deliver friendly, professional and efficient customer service across bars, kiosks, hospitality areas and food & beverage outlets.
• Prepare, present and serve food and beverages in line with company procedures and operational standards.
• Operate cashless EPOS systems accurately and confidently.
• Maintain clean, safe, organised and fully stocked work areas throughout service.
• Support the set-up, operation and close-down of food and beverage outlets for events.
• Work collaboratively with colleagues to deliver a seamless guest experience while adhering to all food safety, allergen, licensing and health & safety requirements.

Job description

Legends Global is looking for Food & Beverage Assistants to work across Utilita Arena Newcastle, supporting an exciting programme of live entertainment, concerts, comedy shows, family events, hospitality experiences and major event days throughout the year.

Working at one of the North East's leading live entertainment venues, you'll play a key role in delivering excellent food and beverage experiences for guests across bars, kiosks, hospitality areas and catering outlets.

This is a fantastic opportunity to work on a flexible, casual basis, serving thousands of visitors in a fast-paced and exciting event environment.

The Role

We're looking for enthusiastic, reliable and customer-focused individuals who enjoy working as part of a team and thrive in busy environments. As a Food & Beverage Assistant, you will help create an exceptional guest experience by delivering friendly and efficient service, preparing and serving food and drinks, and maintaining high operational standards across the venue.

This role is ideal for those seeking flexible work that can fit around other commitments.

The Responsibilities

• Deliver friendly, professional and efficient customer service across bars, kiosks, hospitality areas and food & beverage outlets.
• Prepare, present and serve food and beverages in line with company procedures and operational standards.
• Operate cashless EPOS systems accurately and confidently.
• Maintain clean, safe, organised and fully stocked work areas throughout service.
• Support the set-up, operation and close-down of food and beverage outlets for events.
• Work collaboratively with colleagues to deliver a seamless guest experience while adhering to all food safety, allergen, licensing and health & safety requirements.

Please note: This role may involve the preparation, handling and serving of pork and alcohol products.

What We're Looking For

• A passion for customer service and creating positive guest experiences.
• Previous experience in food & beverage, hospitality, catering, retail or other customer-facing roles is desirable but not essential.
• Confidence working in a fast-paced, high-volume event environment.
• Strong communication skills and a positive, team-focused attitude.
• Reliable, flexible and available to work evenings, weekends and event days.
• Ability to work effectively as part of a team and remain professional under pressure.
• Able to travel to and work at Utilita Arena Newcastle.

What's in it for you?

• Competitive Rate of Pay – Earn a strong hourly rate for your work.
• Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.
• Fortnightly Pay – Get paid every two weeks for the shifts you've worked.
• Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it's a great environment to meet people, make friends, and be part of exciting live events.
• Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.

Recruitment Process Outlined

• 1st Stage - Interview at the venue with F&B Management team

Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and - where relevant to the role - a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.